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Garage Door Repair Reviews in Sacramento Valley (Page 16)
Precision Garage Door of Sacramento Valleyhas received 992 reviews, averaging 4.84 Stars:
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Good work but severely over priced. I needed my garage repaired in short order so went with them rather than getting more quotes (that was my bad!). Quoted me $1800 for 2 spring replacements and new rollers. Finished the job in 45 minutes. When I questioned the price for 45 minutes of work, he gave me $200 off. Parts are not that much!!! Having done my research after the fact, it should have been half that price! Technician was a nice guy, but their pricing is a major red flag! I won’t be referring or using them again.
- Aaron Duncan
Professional attitude very efficient very clear with how to handle my issue
- deanna hose
Precision Garage Doors was amazing from start to finish! The estimator, Mike, was extremely knowledgeable and provided us with several options—an overwhelming task made simple! Tina, the project manager, oversaw our entire project and made sure we were up to date and taken care of—excellent customer service! Our installer, Solomon, was most proficient and took his time to explain all of the working details of our new garage door. I would highly recommend Precision to anyone looking to improve the value of their home or simply replace that old dated garage door that needs special attention ,,!
- Ron Gant
Wonderful fast and efficient service. Antonio, the technician was professional and extremely knowledgeable.
- Farid Moayed
I am extremely satisfied with the service provided by Precision Garage Door Service. I received a same day appointment and was contacted by a technician, Nathaniel, within an hour, letting me know he would arrive in 20 mins. He arrived on time and was very professional. He diagnosed the problem quickly and let me know what needed to be done to fix it and how much it would cost. He also let me know the condition of my system and potential problems that may occur in the future. Once I approved the job he completed it neatly and efficiently. Excellent service, I would highly recommended them.
- belinda sterling
NICHOLAS SCHWINGER, both his installation of our new garage door opener and service were 5 star!
- carol negri
The service technician (Paulino) was exceptional. He was timely, professional, courteous, and very knowledgeable. Without any hesitation I would call on Precision again!
- John Cooper
Great Service! Called on a Sunday evening, tech arrived on Monday morning, diagnosed the problem, provided 4 options, then expertly executed the chosen option. Brandon was the tech assigned and he was wonderful. Full of knowledge, explained things well, and did a fantastic job,
- Kathy Trimm
Great garage door guy he know what he is doing...
- Surindar Gidda
Paulino Urias-Mejia was polite, efficient, and on time. He assessed the problem and had it resolved in under an hour. Thank you
- Sandra Hickok
Branden did a great job
- Jon Green
I have no idea how they're reviews are so high. The service person who came out was very polite, but I was quoted one price and then ultimately charged more than twice as much (the service person kept coming back to tell me about new things that needed fixing that he could have clearly seen when first assessing my system to give me an estimate; these were not new discoveries).
- Marina Rex
Paulino was friendly and fixed the noisy garage system. He let me know what were needed to rebalance the system.
- Howard Louie
Carlos L. showed up and had what I thought was going to be a difficult repair completed in about 60 minutes! I was resigned to having to wait for parts and trying to arrange to get my car out but he was able to assess, repair and complete the work on site with everything he needed in his service truck! Great work Carlos and THANK YOU!! I opted to do two new springs and cables and was presented with four quotes with each explained to me. Door works as good as new!
- Gary GI
Had my garage door rollers and main spring replaced yesterday by service tech Jesus. I can't say enough about this young man and his work ethics. He was a Professional in every way sense of the word. He arrived when he said he would for starters. He explained what needed to be done after his inspection and performed all the work needed. He was very courteous and had great customer rapport. I will definitely recommend this company and Jesus. This young man is definitely an asset to your company. I knew the situation was in good hands from the start . Thank You Precision and and Thank You Jesus for a job well done.
- Kenneth Duran
Sacramento, CA
Thank you for providing us a quick appointment service when we needed it! Patrick arrived on time and had helped us to fix our garage door issues. Patrick was courteous, professional and had answered our questions; provided us quotes and showed us the differences for price and products for us make an informed decision. We are so glad our garage door is fixed within the same appointment and sounds/looks nicer now! Thank you Patrick and Precision Garage Door in Sacramento!
- Ray
El Dorado Hills, CA
Brandon was our tech. Very knowledgeable in his trade and quite confident on his recommendations for our repair. Noticable difference in its operation. I will be happy to recommend.
- Don White
Sacramento, CA
Precision Garage Door helped me with a broken spring. I was very satisfied with the service. Today, I decided it was time to replace the opener. I’m sure the old one notified my entire neighborhood that I was coming or going. I now have an extremely quiet opener with so many new features. I was extremely pleased to get same day service and the technician, Brandon, was courteous, knowledgeable and extremely efficient. I would recommend this company to anyone.
- Pam Keegan
Citrus Heights, CA
Precision Garage Door (PGD) did a fantastic job! I was just ready to leave for the weekend, car packed, keys in hand…then the garage door wouldn’t open. Yikes! Broken spring! Because I’d seen many of PGD’s TV ads, I went to their website and made the earliest appointment online-very easy to do. I called the PGD office to see if I couldn’t get a technician earlier and Travis, the technician, arrived about an hour earlier than scheduled! He proceeded to make the needed repairs and I was on my way in two hours. Door is way better than it was and very happy with the whole experience.
- Kim Korich
Orangevale, CA
Our technician Antonio was very friendly, smart and informed. We were very happy with the end product and would highly recommend this company.
- Stephanie
El Dorado Hills, CA
Technician Patrick Leahy let us know he was on the way and was accurate with his ETA. He was thorough and very good at communicating and explaining all the relevant things I needed to know about what he was doing and the service he was providing. This was just a preventative maintenance tune-up service. We are very pleased with Precision Garage Door!
- Ralph Torres
West Sacramento, CA
Brandon was courteous, knowledgeable, and didn't try to upsell. Very professional and proficient installer. Thank you
- Christopher Cruz
Carmichael, CA
I thought the repair was going to be expensive and take some time to fix, but it turned out to be quite simple and easy and nothing needed to be replaced. I was pleased with the repair technician's fast service, he was very professional and courteous.
- Keri Stevens
Elk Grove, CA
So disappointing! When the belt broke on my 2004 Chamberlain/LiftMaster garage door opener I called Precision Garage Door Company after seeing their ads on TV. I was pleased that they were able to get a technician out the same day, and after explaining what had happened to my garage door, I was assured that the technician would have all the parts needed for the repair on his truck. The technician arrived and immediately began telling me that he was going to get me a quote on a new opener (motor/drive unit and track). I told him that the motor had been operating just fine and I merely wanted him to replace the belt. That’s where things got fishy and “scammish.” The technician told me that the company is not allowed to repair our opener because of a law passed in 2019. He proceeded to tell me that since our opener did not have a battery backup that they are forbidden by law to do repairs and can only replace the entire unit. I let him know that when I called in to make an appointment, that I clearly stated that my belt had broken and was assured that whoever arrived would be able to repair or replace the belt. He said he'd call his supervisor and see what he could do. A few minutes later, he came back, re-stated the 2019 law forbidding him from repairing our opener and that they didn’t even carry those belts on their trucks. While he was on the phone, I looked up the law he was quoting. In fact there was a law passed in 2019 (SB969). This law clearly states that “All new or replacement garage door openers installed after July 1, 2019 must include a battery backup.” There is no requirement stating that one must have a remote control in place to replace a belt, install a belt, or repair an opener. I read this to the technician and he re-stated that they didn’t even carry those belts on their trucks and stated that he would not be able to help and left. I ordered a belt from Amazon for $52 and replaced it in minutes. It’s obvious to me that Precision’s business model includes hoping to scare homeowners and upsell them into buying unneeded garage door openers! I’m thinking their jingle, “Precision Door Service a name you can trust” should be revised! Shame on you Precision!
- Ken Philp
Roseville, CA
The gentleman that did the repair work was very helpful. He explained what was wrong and how to fix it. When he finished everything worked as it should. He was professional and helpful.
- Margaret Benedetti
Sacramento, CA
the individual was friendly and very experienced in identifying the problem.
- Edward Allen
Carmichael, CA
Brandon was excellent. He was prompt, professional, and most importantly, I felt that I could trust him to take care of our Garage door needs.
- Steve Mueller
Sacramento, CA
Brandon was most helpful and very patient with my questions and my inability to use the app. He made suggestions that I will put in progress. Great guy, great help.
- Nina Bates
Folsom, CA
Brandon, the technician, is, by his own admission, "too pretty to be on one of your tv ads", but my goodness is he good at what he does. First, he arrived promptly - and sent a text alerting me to his arrival time. He arrived on time and thoroughly explained what happened to my 26 year old opener and what my options were. He then quickly and efficiently executed the work and cleaned up very nicely. 5 stars.
- Steve Serafin
Service Provided:
Product:
Technician: Brandon Taylor
Licenses
Contractor License#979078
If you are looking for service in the Stockton Area, please visit:
precisiondoorstockton.com
The technician did a masterful job. He was skilled, articulate, and efficient.
- Victor Rollandi, Sr