Garage Door Repair in Sacramento Valley - Page 13

Jonathan Martin

Excellent service from beginning to end!

Alison Dougherty

On-time efficient and great customer service. Would recommend

Toan Tran

Antonio helped us fix our garage door that wouldn’t close. He was friendly and helpful in going through the options and clearly enjoyed his work. I highly recommend Precision Garage Door as we are very happy with their professional service at a good price, especially from Antonio Mendoza.

Khanh Trinh

Antonio was very helpful and knowledgeable.

Robin Jackson

Outstanding customer service. Due to the fact that Brandon arrived 15 minutes before the scheduled arrival time of 8:00 AM. In addition, Brandon educated me on how to reprogram My garage remote, which was the issue For the service call.

B Dwyer

My garage door opener failed and after several stop gap attempts like changing batteries in the openers and lubricating the tracks I called precision. They were at my house within two hours, which I was shocked at. I had expected to wait for several days. They diagnosed the problem, which was a motor that wasn’t receiving signals properly and replaced it within the hour. I highly recommend them.

Patrick Nip

Good service the technician is very professional

Barbara George

Sheridan Abad went over the cost prior to doing any work and did an efficient job. Aside from the cost, I'm pleased at having a new garage door opener.

Alfred Sutcliffe

Tech was. Very professional. Great job.

Liz Valencia

Highly recommend! Antonio was prompt, professional and worked in a timely matter. He went over all the options and completed the work without a mess! I will recommend this company to clients and friends.

Carlos Jahen

I enjoy working with Precision Garage Door for the third time and their service man Carlos. He was courteous, explain what needed to be done and highly service oriented. A total professional at his craft. And the price was right on target and within my budget. My new garage door opener will be good for another 20 years. Thank you! Carlos J.

Woody Bradley Jr

The service tech was great and got the work done safely and in a short time. Very helpful and knowledgeable.

Maher Salfiti

I got home from work Friday night, closed the garage and went inside only to hear a loud BANG! behind me. I knew it was the spring right away. It was late, and I couldn't get anyone on the phone, so I called Precision Saturday afternoon. They had someone come the same day for an inspection and estimate. Bachir called, texted and emailed me exactly 30 minutes before he arrived, just like I'd been told. He took a look at the problem, explained the 3 options to me, the pros and cons of each, and the costs associated with them. I chose to replace more than the springs due to the age of my equipment and I didn't want to deal with this again in the near future, plus Bachir told me I definitely got more out of the springs than I probably should have. He was kind and courteous, very friendly and extremely forthcoming about everything he was doing, which I appreciated. He had the job done and cleaned up in under three hours, which was unexpected late on a Saturday night. This is my first experience with Precision Doors, and I would not hesitate to use them again. I hope I get Bachir again, as he came across as very genuine and not someone who wanted to get the job over with, or trying to upsell me on things I didn't need.

Chris P

Saturday my garage door breaks. I called a few other places and left a voicemail. Then called precision garage door and they had a tech out within 2 hours and replaced my garage door springs within an hour. Now everything's working great

Joni Falanga

My garage door was repaired perfectly, and our technician was also able to improve it's function during the same visit! We received excellent customer care and same day service within 2 hours of our call. Thanks for a great experience!

Rondo Sands

The technician was very professional and efficient and the home office corrected a problem that I had and they did it in a quick and professional manner

Mark McGraw

The garage door spring broke at 6:00 p.m. Monday evening. I called Precision Garage Door at 8:00 a.m.Tuesday morning. The repair technician, John Glasky, arrived at 9:00 a.m. John evaluated my garage door. I followed his recommendation to replace the springs, cables and roller wheels. John completed the repair by 9:45 a.m. The door now operates more smoothly and much quieter. Thanks John!

Sahithi NANDANOOR

We got a same day appointment. Manny came by installed a new opener same day. He was very professional and explained all aspects in detail. We may have gotten it for a little cheaper but this was simpler and came with warranty.

Kay Walsh

Did a great job rebuilding my older garage door. Works better than it ever has.

Dave Devine

The technician Brandon Taylor was knowledgeable, friendly and explained everything he did. It was a Sunday and he had to drive from Folsom, but got hear quickly with everything he needed to fix the garage door and get our trapped cars out on the road again :-).

Noor Chowdhury

Great service by Antonio (technician). Customer focus and efficient. Definitely will call Antonio if I need any future service.

Richard Stone

Very prompt and professional service with excellent customer service

W Posey

Manny was the technician who worked on my garage door. If there was a sixth star Manny would get all six. Manny’s professionalism and customer service was A+ and I really appreciate that level of care. I could see, in his demeanor, Manny actually cared. In addition, Manny was quick to diagnose the problem which made it nice to know he knew what he was talking about. I also appreciate that Manny didn’t try and upsell or scam me into “extra” work that didn’t really need to be done. Thank you Manny for your help and timeliness.

Craig Paton

Tried to tell me my 2 new garage doors needed new rollers For a cost of about $1000 When I paused about the price he said he would give me 25% off And a 3 year warranty You can buy the best rollers there are for about $75 They try to sell you things you don’t need at an outrageous price! Having the company that sold me the doors to come out and adjust Do not use Percision Garage door under any circumstance!!!

Cheryl Paton

I called Precision Garage Door after the cable snapped on one of my brand-new garage doors. The technician told me my contractor had used “cheap parts” and pressured me into replacing both cables, adding new heavy-duty springs, and upgrading the second door as well—warning the doors might fail otherwise. Feeling uneasy but wanting it fixed, I agreed. The bill came to $1,929.70. Later, the manager at Overhead Door Company (who sold me the doors) told me I’d been misled—my doors already had the proper parts. I contacted Precision’s manager, explained what happened, and thankfully received a $1,304.80 refund. Even then, I was billed $345 per cable—parts that cost about $25 each at Home Depot or Lowe’s. Unfortunately, the same door later came off the track. A different Precision tech again tried to upsell me, this time claiming both doors needed new “heavy-duty rollers” for over $1,000. Overhead Door confirmed that was false and is now inspecting the issue themselves. Once again, the rollers are about $3.00 each at Home Depot or Lowe's This company uses fear, deception, and outrageously inflated parts prices to upsell unnecessary work. I’ll never use them again—and I strongly warn others to stay far away.

Patsy Sax

Very prompt and great service.

Isaac Clark (Mr. ITC3)

Brandon from Precision Garage Services was exemplary. Very personable, friendly & explained the problem with resolutions. Precision is not cheap but you pay for what you get & I'm happy. If I need anything regarding my garage door, they are the only ones I calling & requesting BRANDON for sure!

Alan Toy

Last Wednesday night one of our torsion springs for garage door broke. I call Thursday morning at 8:52 and Technician Carlos Yow called at 9:15 to say that he was inbound in 20 minutes - he was already enroute to a job in Walnut Creek. Carlos arrived on time, replaced both torsion springs and a endplate with bearing. He was very efficient, thorough in his checks (including weighing our door), lubrication and replaced all nuts/bolts that he had disassembled. Complete in about an hour! Actually used Precision Garage Door of East Bay.

Taylor Phan

Brandon Taylor was fantastic when he came to check out my garage door. He gave me several repair options, clearly explained the pros and cons of each, and never tried to push me into anything I didn’t need. That kind of honesty really stood out. What impressed me most was how he focused on helping rather than selling. It made me trust him and the company a lot more. If I ever have another issue, I’ll definitely be asking for Brandon again. To whoever’s managing Brandon — this is the kind of service that keeps customers coming back. He’s a great example of why putting people first works better than just trying to close a sale.

Dave Zilberman

Great service. Antonio was communicative, efficient and gracious.