Garage Door Repair in Sacramento Valley - Page 14

Angela Myers

Our garage malfunctioned on Sunday evening and could not get it opened. My husband had to go to work on Monday…we called the company that had come out the last time, but go the voice mail and then a text that would not be able to send someone until Monday at 8:00 AM…my needed to be on the road by 6:30. We called Precision and they were able to send someone out within a couple of hours…the technician was very professional and was able to fix the problem.

Barbara Usrey

Nick the technician that came out was very professional and courteous. Did a great job servicing our door and opener. Highly recommend

Diane Maag

Not only was th job completed quickly and efficiently , the technician was so thoughtful and polite and took his time to explain the different levels of work I could order. I am so pleased with the work that was done .

ELI and MJ Thomas

Excellent customer service Andrew went above and beyond to help fix the issue and ensured every thing was fixed.

RAMON ZAMORA

Paulino did a good job and was very helpful I would definitely recommend your service.

Karen Taylor

Friendly, knowledgeable. Came on time for both an emergency visit for a stuck open garage door and then for the actual replacement installation. I'm very happy with their service and my new garage door.

Sherry Hoffman

The repairman, Nick, showed up right on the time he called beforehand to let me know when he would arrive. He was very pleasant and immediately began to check out the garage door problem I was experiencing. He then explained the problem and parts that would be necessary to fix it. He also suggested I might consider adding a part that would make the door much smoother to open or close. He also had the cost available for the repair work necessary, as well as the extra part. I appreciated all of it and decided to have him do it all.

Mark Wegener

Andrey did a great job.

William Meany

I ordered service for garage door repair with the Precision appointment app, at 6 AM. WOW how easy. The repair man was here at 8am. They let me know by email that my request was received. A short time later an email saying driver was on the way. Then a call from the driver letting me know he would be here in 15min. This was a good start to a good Precision experience with my garage door repairs. This is how it should work. Thank you Precision Garage Door.

S R

I love my new door opener!! Nick the installer was fantastic!! Friendly, knowledgeable, and was able to install on a Sunday!! Highly recommend!!

Rodrigo Rodriguez

Respond immediately and schedule the job next day. very impressed. I will definitely use them on my next garage door service.

Tara

Great service! Called them in the morning and they came out the same day. Quick, professional, and very helpful. Fixed the issue without any hassle. Highly recommend!

cree works

Recently had a spring break on the Garage door, so thanks to the heavy amount of commercials I've seen for Precision I thought id give them a call! Super Fast service! They dispatched a Tech about 10 min after the phone call. received a text with with a Service window of 2 hours, and they arrived about 40 min. after initial phone call. The service tech was very friendly, professional, and informative. BUT shortly after he looked over the garage, the upsell started.... I was looking to just get the Spring replaced, but he pointed out some things based on the age of my door (25 years) that needed replacing. He also started asking me if I was interested in a New opener or door, which I said to go ahead and give me a quote... but I'm not interested at this time, then came the quotes. He gave me 4 options to choose from, 2 of which were options for just the current repair but different levels of repair, 1 quote to repair + a new opener, and 1 quote for a all new door and opener. ALL options were quite costly and just the repair, the bottom option it self was 2/3 MORE than the last spring I had replaced! Given he did upgrade a few things, and was able to find a discount for me...BUT was still way more than I planned on spending for a spring replacement. All in All, it damaged my wallet a little...but it was the best customer service I've had in a while. he wasn't pushy at all, explained why the upgrades were important, and still worked with me on price. All I can say is if you go with precision dont plan on a cheap fix. there business is about the quality of repair and customer service....NOT Wham-Bam cheap fixes.

Dianne Walter

Rodney Farmer from precision garage door was excellent to the point. I have already reached out to precision sending compliments to him. I gave him a 10. He was wonderful so sweet so nice so informative and honest. I’ve already asked him if I need precision again can I have you.

Diane Fairley

Precision installed a keypad and it kept defaulting. Well Branden came out and gave me the reason why I was having an issue. When it was all said and done I had an entire new opener and tiller installed! Thank you Brandon for giving me the information to make a great decision to upgrade my opener!! Very knowledgeable and knew what he was talking about !! Thank you Branden!

Lynda SooHoo

Excellent customer and professional service. Unfortunately I had to deal with broken garage door opener on a Saturday night. I was wondering who would be open to fix my garage door on the weekend with little notice. I searched through Google and came upon Precision Garage Door. I couldn't believe the website said they are available 24 hours. I was able to schedule an appointment the following day with a morning appointment. I didn't expect a quick response via text on a confirmation of my appointment and specific instructions on what needs to be done prior to their visit, a description on what the technician will wear to identify themself as an employee of the company. Prior to the technician arriving I received a text from Precision Garage with the technician name (Caleb) and his arrival time. Caleb arrived at our home and assessed the issue on our garage door opener. He stated he was able to repair the problem but my husband and I wanted to look into possibly replacing the unit since it was already 24 years old. Caleb was very professional and explained to us the various models from Liftmaster, horsepower, chain vs cable that would work best with our garage door. He explained what needed to be replaced now and possibly in the future. Since we decided to make the investment with our double car garage, why not replace the single car door opener too. I was expecting to schedule another appointment for install but he said no need. He had the needed supplies to replace both units. I couldn't believe. He was able to install both garage door openers in 4 hours. The work was done professionally and clean. He was able to explain how each unit works, the special features it has and how to operate it. Thank you Caleb for the excellent installation and taking the time to explain to us in detail what each unit can do besides opening and closing the garage door. Overall, Precision Garage Door is wonderful company to work with to address your garage door needs.

T Lau

Param Singh from Precision Garage Door did an excellent job repairing my garage door. He was professional, friendly, and finished the work in less than two hours. I highly recommend him and their service!

Thomas Hwang

took my call at 10 pm for sudden problem closing my garage door . Mario came as schedule by 10 am the next day. 10 minute inspection then offered 3 potential levels of repair. repairs were started immediately afterwards ans finished a little over an hour later. great service.

Ron Pang

Agent Nick was explainable with issue and resolved my problem in a timely manner. Very polite ! Will use Precision Garage Door again in future.

Cynthia Castillo

Jose was great! Very helpful and personable. He installed the new opener motor and changed out all the mechanical parts in 2 hours! Awesome work man!

Jesus Gonzalez

The process from start to finish was smooth, transparent, and of quality. High recommend Precision.

Mary Ribaudo

My installer was so nice, professional, cleaned up, informative...great experience all around!!

Jan Cole

Technician (Jesus) was amazing. We are seniors & Jesus was extremely knowledgable, very friendly, & very helpful. Excellent customer service Thank you

Robert Fithian

Bashir arrived on time. Took time to explain the options necessary to put the garage door in a safe working condition. The repair took about 4 hours to complete. But Bashir was open and patient to explain each step of the process. Overall it was a pleasant experience. And the best part is the garage door is now very safe and excellent condition!!

MaryAlice Nolan

I was very impressed with the quick service call. Mario was polite and very professional and knowledgeable. 5 stars!!!

bob gibson

Manny was awesome!! Checked out my door for any other issues besides my broken spring. Gave me a couple of repair options, decided to just replace both springs. Manny did a great job and my door works better than it did before! Fast friendly service from start to finish. Thanks Manny and Precision Garage Door!

Javier Milano.P.A

It was one of the worst experience that I ever had. "The Technician" came and expend 1 hr. writing an estimate to sell me a new garage door. I only need it a small bracket that broke. When I told him to just replace the bracket which it cost $5.00, He told me that it will be $300 to replace it. I asked him to explain me why $300 and He couldn't justify the charges ( when the bracket was only $5.00 and it took him 7 minutes to replaced ). He started to tell me that the charge was for his gasoline, time, his knowledge and because it was on a Saturday afternoon. I will absolutely never Recommend, call or use them ever again.

Sor

Rodney did a GREAT job replacing the broken spring in my garage door. He is very professional and he worked fast and efficiently to get my garage door working again. He also gave me other options to make the garage door even better after the initial inspection. I recommend this company!!!!

Tom

Rodney was very professional and provided some good suggestions to remedy future issues with my garage door. The repair cost was a hit, but the door is fixed and operational.

Debra Herron

Same day service. He was nice and polite. The technician quickly replaced the weatherstripping on the garage door. And, even cleaned up the area.