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Precision Garage Door of Sacramento Valleyhas received 494 reviews, averaging 4.78 Stars:
Antelope, CA
Citrus Heights, CA
We had an emergent need. A spring broke and we couldn't even manually open our door to go to work. We called and were promised a technician between 2 and 4 the same day. Brandon was able to get there sooner than that and was able to get our garage door up and running! He found some impending issues as well and mitigated them. He also showed us how to do appropriate maintenance to keep things running smoothly. He explained everything well and we were very happy with the service we received!
- Trish Moutard
Sacramento, CA
Brandon was very knowledgeable. He was courteous and efficient. He also provided information on steps owners can use to decrease the risk of future problems. Overall, excellent service.
- Joann
Roseville, CA
The technicians were friendly and professional. Ersell did a great job of explaining the needed repairs. All appears to be done correctly, and I appreciate your quick response to solving my problem.
- Linda Kelly
Product:
Elk Grove, CA
Brandon was great. Professional and updated me all the way. From a manager of 35 years, he has great service skills.
- Ruth & guy Buttino
Citrus Heights, CA
They where right on time, friendly, courteous and knowledgeable. Figured out the problem quick and within a couple hours we had a very nice new system.
- Patricia Rodriguez
Granite Bay, CA
Brandon was knowledgeable, considerate, helpful and thought of the little things like make sure not a drop of lubricant fell on one of our cars. He even took the time to walk me through proper care and maintenance procedures. I wish I had a person like this in my company. Simply awesome and rarely seen in todays environment. Best, Joe Waechter 707 363-8749
- Joe Waechter
Sacramento, CA
My job is building maintenance but I have never worked on a residential garage door. I found Precision on the website and called on "EASTER" The tech. was at my house in lightning fast time and performed the repair just as fast. I have never been more impressed with the service and professionalism of a company. Precision is my go to garage door company now. I highly recommend them.
- Jeff Rogers
Folsom, CA
We had Technician Andry come out to reprogram our garage door panel. We had called first another company and they were very dismissive about our issue saying “that can’t be done you need to remove the panel and buy a universal one then it will work”. Well NO ,we called Precision and he came out explained how to do it , did it for me and was wonderful, professional and informative and very helpful and pleasant to speak with took him less than 10 minutes. Also said if any issues give him a call. We will definitely keep this number handy and ask for this same technician. Very happy.
- Karen Rattaro
Citrus Heights, CA
We were very impressed with the service that Brandon Taylor gave us when he came to fix our garage door opener. He was on time and very polite.He was extremely knowledgeable about what we needed and wanted in a garage door opener. Brandon was very helpful and patient with us in making a decision on which one we wanted. He was thoughtful of our decision and helpful in making our choice. Brandon took time to show us how everything works and answered all of our questions so we understood it. We would highly recommend Precision Garage Door and Brandon of course! Thank you Brandon for all you did for us! We are enjoying our quiet and wonderful garage door opener!!k
- Robert Robinson
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Technician: Brandon Taylor
Sacramento, CA
Brandon was fantastic! He was very informative and checked everything on the door very carefully. He installed our new garage door opener in record time and we really appreciate him coming out on a Sunday. We couldn't be happier!
- Pia Glenn
Sacramento, CA
Install was fast. New door is great! Thank you!
- Jason Wise
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Cameron Park, CA
Tech was here as promised, knew exactly what to do and completed the work very efficiently.
- Michael Scruggs
Elk Grove, CA
The service call was excellent. The tech that me out, Brandon, went above and beyond to make sure everything was done right, explained what he was doing and made sure we were happy before he left. Excellent service!
- Michael Scordakis
Davis, CA
Today, our garage door hit the compost bin and one side came off the track, It was hanging 3/4 of the way down and we couldn't open or close it. I didn't know who to call but found Precision online. The person who answered the phone said the technicians could come between 4:30-8:30 this afternoon. She said they would call if they finished their work and could come earlier. As soon as I hung up, I received email confirmation of everything she had told me. The technicians Andrey and Ersell, did call that they could come earlier and arrived a little before 4:00. They inspected the door and then told us exactly what was needed and how much it would cost. When they finished, they asked me when the last time we had the garage door opener system serviced. I answered never! We had installed it in 2005. Ersell explained that although the motor and the door seemed to be fine, other parts like the springs, roller, bearings and cables were worn out and badly needed replacement. They showed us where the problems were and said that replacing those parts would keep the motor running longer because now it was straining to lift the door. When I asked the cost, Andrey calculated it and said they could stay and complete the job in an hour or so if we wanted to do it. We decided to go ahead and get the repairs done now. They finished in the time they said they would, showed us each part they replaced, and did not charge us for the original repair. They gave us a 3-year guarantee. We were very impressed by their knowledge and professionalism. They never pressured us to do anything, but instead, patiently explained the problems and options. They were also very pleasant and polite. I would not hesitate to call them again or to recommend them to others. They were great!
- Barbara Toupadakis
Galt, CA
Brandon was Excellent! He called too alert me that he was on his way. When he arrived he was cordial and professional. He did a thorough exam of my garage door and advised me accordingly with what he recommended and the cost for each type of service. His work ethic and knowledge was beyond approach. It was real clear that he really enjoyed providing quality work. If there is any professional advancement within the company he is definitely a management level employee. Thanks Brandon for your high quality of service, attitude, friendliness and professionalism.
- Richard Desmangles
Sacramento, CA
The technician Andrey was very informative in giving us the estimate and options of what it was going to take to repair our garage door. He pointed out exactly what the needs were and showed us why certain things needed replacing. He was very thorough in explaining everything he was going to do. Never pushy and an allowed us to make the choice of what option we could afford. Thank you for your excellent service!!!
- Maria & harold Bettis
Sacramento, CA
My daughter comes in late Thursday night, only to find the garage door wouldn’t come up. I find the Torsion Spring to have snapped. The weight of a 16ft insulated door has my cars held captive, so I know what I’ll be doing first thing in the morning. I call the company I purchased the door from, and their earliest was MAYBE Saturday, but Monday for sure. I then contacted Precision Door Service at 8:30a and was slotted for 10a-2p. Andrey Brodskiy calls me at 9:38a and arrives at 10a. He inspects the door, explains other noticed issues and suggest additional considerations. My bearings, cables, drums, and springs were replaced and Andrey was done at 10:55a. Though I was thoroughly satisfied with the timeliness and service, and even more impressed with Andrey. In addition to giving service with a smile, he’s an engaging young man and he ACTUALLY works. He reminds me of my own son, these qualities are rare in this generation. Precision Door Service, you have a jewel in Andrey Brodskiy!!!
- Sebastian Graham
Sacramento, CA
Precision Garage Door did an amazing job replacing my old opener with a brand new one! Within a couple of hours of my initial call, Brandon was able to get over to my home earlier than expected. He instantly diagnosed the problem, clearly explained what needed to be done, and laid out all my options. He also made sure that all my questions and concerns were addressed before he left. The work was completed in just about an hour. Brandon was friendly, knowledgeable, thorough, and efficient. The same day service worked out for me perfectly! If you ever need garage door service in a pinch, look no further than these guys!
- Ryan
Folsom, CA
This company is outstanding! Real people answering the phone! Amazingly fast service and knowledgeable techs. Brandon came to my home to diagnose a problem, presented me with three options to solve my issue and fit my budget. The best and most expensive option was far less than I anticipated! In no time, I had a garage again! These are the go-to people for garage doors.
- Doug Nauslar
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Technician: Brandon Taylor
Lincoln, CA
Pat was kind and very knowledgeable... although we did not have the repair done through Precision because they were too expensive.
- Gary Jefferies
Sacramento, CA
Tried to install a new garage door opener myself and ran into problems. Came to my senses, swallowed my pride and made the call.. Andrey arrived on time and in 10 minutes, it was working perfectly. Thank you!!
- Bruce Hammer
Roseville, CA
I called Precision Door because my garage door would only open about 1-1/2 feet off the ground and then would stop. I had just had the springs replaced not long ago and a support bar put on the inside of the door since it was starting to crack in one spot. The girl who answered the phone was kind of short and not the friendliest so I wasn't sure if I wanted to use this company or not. But they were were able to come out the following day so I took a chance. Boy was I glad I did! I got two services techs. Tatylor Brandon and Williams Ersell showed up. They not only showed up but called me in advance as I was told they would, and they were able to come sooner than expected. After just a few minutes of looking at my door they knew what was wrong. The springs that were installed were the wrong size for the added weight of the support bar and the insulation that we had added. These two guys were AMAZING. They took the time to show me how they could tell it was wrong, they replaced the bearings and showed me the difference between the old and new ones, they showed me where things were rubbing and they were very professional, friendly and quick. I wasn't happy about having to pay for something that I just did, but I was very happy with the service, honesty and friendliness of these two. Thank you for sending such wonderful guys to assist in fixing my door. Your company truly is lucky to have such great employees as these two. I will be recommending your company in the future and using you again if needed because of the service I got this time.
- Melissa Mcmahan
Sacramento, CA
Hello, My name is Diane and I had some of the best customer service ever!!! My garage door broke yesterday, when I got home from work!!! Friday night , and I'm stuck at home, because we couldn't manually open the garage door to pull my car out I jumped online and in started making calls. I had actually scheduled an appointment with a different company, but when I hung up with them, I didn't get that warm fuzzy feeling! So I decided to keep looking, and my next call was PRECISION. When I hung up with them, and then received an email confirmation and she said they will call if they are running ahead of schedule....PERFECT!! Well lucky me, they were running ahead of schedule!! Andrey & Resell were the DYNAMIC DUO!! Excellent customer service! Very knowledgable, in explaining what happened and what he RECOMMENDS!! NO PRESSURE!! When he was done, and presented to me all of my options, I didn't hesitate, to move forward. They were quick, made sure if was working properly AND showed me everything they did!! I WAS IMPRESSED!! GOOD JOB ANDREY & ERSELL
- Diane Fairley
Sacramento, CA
I received excellent service and was provided options on repairs. I received prompt same day professional service. I would certainly use this company again.
- Jeanne Bei
Sacramento, CA
Brandon was prompt and very professional with assessment of our problem and options/estimates. He patiently reviewed the system. The lubricant spray used on the wheel rails remains very odorous throughout house.
- Phyllis Fowler
Rocklin, CA
I found Precision in the yellow pages and chose them for their same day service. I was not disappointed. Brandon called in advance and arrived on time. Although it was not a critical issue, Brandon took the time to show me what to look for in the future if it should happen again. He was very courteous and professional. He checked all working parts and didn’t try to upswell on anything. I liked that. Great company.
- Christine Mccullough
Georgetown, CA
I called Precision on a Friday @ 11:30 AM. and got an appointment between 2:00 and 6:00 PM same day. We received a call at 2:30 PM from our service technician, Andrey Brodskiy informing he was thirty minutes out. Twenty-five minutes later he arrived. Andrey was amazing. With a smile and great attitude, he was extremely knowledgeable and professional. My garage door has never been serviced (30 years), so it needed updating. Andrey had the door rebuilt, up and running in 70 minutes! Thank you Andrey!
- Dan Rushford
Elk Grove, CA
I am VERY pleased with my new garage door system. State of the art. Andrey was very nice and informative. He completed everything within 2 hrs. I couldn't be happier. Thank you!
- Debra Estrella
Service Provided:
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Technician: Andrey Brodskiy
Alder Creek, CA
We meant to leave this review last year but wanted to recognize Paul for his excellent service. He was timely, thorough, professional, and provided a great service. Our garage door opener was very old and he recommended a great product and installed it and trained us on how to operate it. He worked late into the evening and we appreciated it. Thanks Paul!
- Jodi Cumming
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
Licenses
Contractor License#993539
If you are looking for service in the Stockton Area, please visit:
precisiondoorstockton.com
I had come home and the garage would only open 1inch and its going into a 3 day weekend. Help!! Called Precision Garage Doors and was able to get an appointment scheduled for the same day in a few hours. Andrey called me before my scheduled time, which I was thankful for since it was later in the day, and was over in 30 mins. After showing me that cables came off spring broke ect.. He would be able to replace them at this appointment. Hooray. Now looking at my old motor, we decided to replace that at the same time. Andrey helped program the opener for my car and on the outside of the garage, bonus. My garage opens nice and quietly, and now will be able to have packages left in my garage from delivery companies. I am very satisfied with the Precision Garage Door, Andrey and my opener, and to think this happened going into Memorial Day Weekend and it was all taken care of in 1 phone call same day.
- Susan Tinney