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about Precision Garage Door
Precision Garage Door of Sacramento Valleyhas received 416 reviews, averaging 4.83 Stars:
Alder Creek, CA
Fremont, CA
Great job!! Paul was thorough as well as attentive to my questions.
- Al Kuwata
Fremont, CA
All work done professionally
- Mike Falarski
Sacramento, CA
Thank you Paul for your outstanding service. My garage door is working great.
- Elizabeth Martinez
Fair Oaks, CA
Work was done well. For garage door cables, charged 15 times what I found they cost at Lowes. Not great for retired folks.
- Loren Koehler
Rocklin, CA
First off, I love the new garage door. Looks great and works great — 5-stars! Second, great customer service. Everyone I interacted with was friendly, responsive, and helpful — 5-stars! Thank you Precision!
- Josiah
Product:
Door Installation Team: Gabriel Van Blake
Sacramento, CA
Paul Brinkman was courteous and efficient and the door was fixed and improved in a single visit. Thanks!
- Jonathan Hall
Alder Creek, CA
Paul provided excellent service. He not only diagnosed and fixed the issue (the door did not open each time we pushed the remote/pressed the key pad), but he also made recommendations and fixes (with my approval) that have made the door run more smoothly, quietly, and reliably. Paul also has a great focus on satisfying his customers. Paul is a super member of Precision's team.
- Eric Down
Sacramento, CA
Worst fear happened after a long day running errands and garage door wouldn't open. Speed dialed Precision and they sent technician Paul Brinckman over. He arrived early, then methodically assessed the situation. Most importantly, he took the time to explain what happened, then TEACH me what to look for (and what to do) if it should re-occur. Such attention to detail was really appreciated. I highly recommend Precision Garage Door (and technician Paul Brinckman)
- David Levine
Sacramento, CA
Paul is professional, thorough and patient. And a gentleman. He repaired my garage door to my satisfaction and I'm glad I called Precision based on their online reviews. They sure live up to their reputation. Thanks Paul!
- JG
Alder Creek, CA
The service and job was done perfect
- Fernando Marstrini
Sacramento, CA
Paul arrived on time for the appointment. As soon as he walked in, he immediately knew what needed to be done. Paul went through the process step by step and was very patient while working. He was very knowledgeable and clean. Would definitely recommend Paul and Precision Overhead Garage Door Service.
- Rodney Garita
Sacramento, CA
Paul was awesome! He was very professional, very knowledgeable, and he took the time to explain the issues with my garage door as well as giving me different options for different prices. He also came to my house at 7 PM which I appreciated the late night appointment because we needed our garage door to be fixed urgently. I would recommend Paul to anyone!!
- Jean Nishimura
Alder Creek, CA
Gave quick assessment, list of options and prices. Worked cleanly and safely. Cheerful and polite. Great service.
- Robert Creth
Alder Creek, CA
Had a problem with garage door not closing sometimes. Paul Brinkman came out and diagnosed and fixed the problem within a few minutes. Second time Paul has been out to our house. Very courteous, and professional. He made some recommendations for future work. We will definitely as for Paul when we schedule these items. Would highly recommend.
- Brad Johnson
Fremont, CA
Paul was superb! When he arrived he quickly assessed the situation and came up with 3 options for me to decided on. Ran into some unforeseen issues along the way but Paul was committed to finish the job even if it took extra time (double)without charging me extra. It was also late at night so I really appreciated that he made sure it was done so that I wouldn’t have to worry for the next day. Very nice guy to chat with too ! Thanks again!!!
- Cedric tsang
Sacramento, CA
Paul was exceptional explaining the age of my door, the parts, what needed to be fix and what could wait. Very professional and great guidance. Very happy to have my garage door working great. I will be a repeat customer because of Paul.
- Adrian Munoz
Sacramento, CA
Was clear with what needed to be done and did it professionally. Took no time at all to fix our garage, thank you!
- Atsuko
Alder Creek, CA
Today on 09/17/2021 we had an unexpected accident with our garage door. Technician Paul Brinkman communicated with us clearly, arrived on time and professionally repaired our garage door. He also installed full set of new rollers. We are very satisfied with Paul's work, and highly recommend him.
- Vladimir Kovner
Sacramento, CA
fast responce time one day and done wow! also tech was very professional and knows his stuff
- Victor Russum
Product:
Citrus Heights, CA
Average at best. I like that the springs are powder coated, but your price on two spring replacements was the highest I received. I decided to use your company because of how you advertise a "longer lasting spring". Then I find out you not only charge the most for your springs/installation, you also charge a "service fee". Then to top it off, you don't offer a complimentary tune up like your competition does. You tried to charge me for a tune up. Finally as expected, your tech tried to up sell me from a $458 dollar repair to replace two springs to a $950+ repair. Now I feel my garage door springs aren't adjusted properly because my motor sounds like its struggling to operate properly. Never had that problem even with a broken spring. I think next time, I'll just buy the parts from you and have someone else install them.
- Andy Guillimta
Hi Mr. Guillinta, Appreciate the feedback. I gave you a call and left a VM to confirm that our Tech would coming today to get things resolved. We apologize for your initial customer experience and look forward to opportunity resolve. Please feel free to reach out to chat and or if you had any other questions/concerns. Thank you! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Product:
Sacramento, CA
This place was awesome, very professional quality is the best and the warranty is great
- Jaylene Want
Product:
Rancho Murieta, CA
Excellent and honest service. Another company quoted me several hundred dollars to get my garage door working again. Precision did it for 1/4 the price. Precision is the best and only company I will ever use.
- Jack Moore
Folsom, CA
What on the Internet and found your website. I made an appointment for the following day and I was quoted would cost approximately $119 to have the spring replaced and And $45 for the service charge. The technician came and quoted me Over $500 Dollars plus to have replace two bearings, plus the spring I know bearing Do not cost $150 each. Technician was here for a less than an hour
- Terry Gold
Hi Mr. Gold, Thanks for reaching out. I'd love the opportunity to chat and improve on your customer experience. I called you about a week ago to discuss, but if you find any time please feel free to reach out. We appreciate your feedback and hope to hear from you. Regards, Freddy Cespedes General Manager Precision Garage Door 510-785-9195
I received a phone call from the general manager and I was pleasantly surprised that he was concerned about my situation with my garage door and offered me a refund for charges where on my bill. I was so pleasantly surprised that I receive a refund for my garage door repair this shows real class in my opinion. I highly recommend anybody who needs to get their garage door fixed to talk to this company. They really care about what people think of their company.
Product:
Roseville, CA
***ZERO STARS***** Do NOT use this company. RUN AWAY! They are liars, cheaters, and thieves. They tried to take advantage of me. They tried charging me $1100 for parts that weren’t broken! These people make me sick. So disappointed and NOT OK! I got my garage door fixed for $275! I warn you. Do NOT use this company.
- Michelle
Hi Michelle, Thank you for taking the time to speak with me. I'm glad that after our conversation your customer experience did improve. As per your request I'll be sending over the the link so that you can update your review. Thanks again!
Roseville, CA
Same day service is reassuring.Evening house calls are possible. Experienced technicians important.
- Kristine Camargo
Product:
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507209-225-9286
209-225-9286(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112209-225-9323
209-225-9323Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
License
Contractor License#993539
Paul was very friendly and knowledgeable. He arrived on time, and let me know all of my options for repair and replacement of my garage door. I would recommend him to friends and neighbors.
- Kathryn Emery