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Garage Door Repair Reviews in Placerville Area, CA (Updated August 2026)
Precision Garage Door of Sacramento Valleyhas received 37 reviews, averaging 4.95 Stars:
El Dorado Hills, CA
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El Dorado Hills, CA
Our garage door spring broke in half. I called Precision on Saturday, July 25th to set up an appointment for the day I chose which was today, July 27th. Elias Bernard the technician arrived earlier than expected, and he kept me informed about his arrival time. He was very friendly and easy to talk to. Before we discussed the the broken spring issue, we chatted about my cat, his cat, toddler son and dog. Elias was also professsional, detailed, organized and efficient. He gave my husband and l repair options, and without any pressure, he allowed us to choose the option that was best for us. He had the job done in less than an hour. Once the job was complete, Elias had me operate the door to make sure it operated properly. He gave me his business card. It had his cell # and an email address on it. He suggested that we can contact him or Precision if there are any issues or if we have any questions. I would highly recommend Precision and also Elias - he ROCKS!!!
- Margaret Claessen
El Dorado Hills, CA
The technician was very helpful and extremely polite. Thank you for getting our door back in order!
- Sean Murphy
Placerville, CA
The below was posted 7/8/26 and I deleted out of courtesy and not at business request. We are at a loss here. We initially booked a service for an old door, and the service rep came out and fixed the issue. 10/10 However, we asked to be quoted an insulated replacement door and equipment as the door is probably older than I am (gaps at the top and bottom, sits wonky, corroded). Get quote and approved the work. Then... nothing. no calls, no emails... nothing. I saw on the approved quote that it could take several weeks, but it also required a deposit. After six weeks of no follow up I reached out on their live chat for help. I was told I would receive a call and apologized for the wait. Cool beans, put off by this but sure, stuff happens. 6/10 Three weeks later (or thereabouts, honestly, I quit keeping track). Still no contact. I'd like to think I'm fairly easygoing but apparently Precision is not interested in money. Or maybe living out in Pleasant Valley is not worth their time and effort? Unsure as I've been left on read. .02/10 The whole thing is odd because they came highly recommended. I guess I'll take the hint and shop elsewhere for the time being... For the company's reference, Estimate 339408338 Job 338608484 I'd love to know what we did wrong, but we don't expect anything at this point. Initial review one out of five stars. Update 7/9/26- Apparently the google review above did the trick. The rep contacted us and apologized for the delays and set up an installation date of 7/15/26. I took down my review pending installation. 5/10 Update 7/15/26 Date of installation They had some trouble locating the property despite having been there before. I had to coordinate between two separate texting lines. Better to confirm than to show up at the wrong place I suppose. Arrival time 9:57am, we provided gate code access but still needed to call to get access. Arrived just before appointment window 10am-12pm, …enthusiastic rate of speed up our driveway. We were given an estimate of 2-3 hours for installation. Installation completed in estimated timeframe. Installer was very nice and hauled away all old door pieces, motor and railings. Door works as expected and looks much better than before. Installation 9/10 I took the weekend to decide how I wanted to rate my experience and I believe, in totality, the below is accurate for my experience. Yours, may and probably will, vary. Totality of experience Customer service- 6/10 Quality of product- 10/10 The process- 5/10 Value- 7/10 Communication- 3/10 Composite rating- 6.2/10
- Tony Doyle
Rapid response to my broken double door opener. Very professional and reasonable price.
- Doug Kuhl
El Dorado Hills, CA
Great service, expertise, and work. Diagnosed and fixed issue with quality parts. Didn’t over or undersell. On time and efficient
- Craig Glaiberman
El Dorado Hills, CA
I was sold unnecessary fixes. And when the changes did not resolve the problem, I was told that I had not described the problem correctly. That was clearly false. This business is unethical and I advise against calling them to your house.
- Ray Ramin
El Dorado Hills, CA
Fast, fair, responsive and professional Great company.
- Marcus Pucci
El Dorado Hills, CA
Your technician Antonio was great and took care of everything. He helped us set up My Q app and explained how to use new garage door opener in cars and on remote very well. He also did a wonderful job getting everything installed and working again. Thank you
- Debbie Wilcox
Placerville, CA
Got an “on our way” call, and when the two guys showed up, they listened to my concerns, inspected the equipment, and put together an estimate. They swapped out the 15-year-old motherboard, and now the door works perfectly.
- Pam Manning
El Dorado Hills, CA
Came out same day. Professional and explained everything thoroughly. Great experience.
- Laura Bailey
Cameron Park, CA
They came out and fixed my door super quick and did a great job too.
- Christopher McClendon
El Dorado Hills, CA
Brandon was our tech. Very knowledgeable in his trade and quite confident on his recommendations for our repair. Noticable difference in its operation. I will be happy to recommend.
- Don White
El Dorado Hills, CA
Technician Patrick Leahy let us know he was on the way and was accurate with his ETA. He was thorough and very good at communicating and explaining all the relevant things I needed to know about what he was doing and the service he was providing. This was just a preventative maintenance tune-up service. We are very pleased with Precision Garage Door!
- Ralph Torres
El Dorado Hills, CA
I was very happy with my new belt drive garage door opener installation. The service technician Patrick was very professional, polite and informative. I was impressed with the amount of knowledge he had when inspecting the old garage door opener and pointing out the different short comings and the reasons for its poor performance. I felt fortunate to have had Patrick install my new belt drive garage door.
- Rod Felber
Service Provided:
Product:
Technician: Patrick Leahy
El Dorado Hills, CA
I have seen their advertisements for years and thought I would give them a try. Precision was easy to get ahold of, the person on the phone was very helpful in scheduling a service of my garage door for the same day. Brandon was at my house within 2 hours. He was pleasant, friendly and knowledgeable in servicing my door issue. He offered me several options at varying prices and was not pushy. Brandon repaired the door efficiently and suggested ideas for future door service if needed. The door works great.
- Gregory Mugartegui
El Dorado Hills, CA
Excellent response with same day service of diagnosing and identifying multiple issues and repair issues
- Norm Amann
El Dorado Hills, CA
The tech was very nice. But I think your prices are way to high for just put oil the tech was only here for a few minutes
- Joanne Gemignani
Shingle Springs, CA
My service provider was Nick. He was friendly, personable and also professional. He explained initially that he was going to do an evaluation and then offer me choices about proceeding. His advice was spot on and we proceeded. His time estimate was also spot on. When the work was completed me he invited me out to see the result. I was amazed at how smoothly and quietly everything worked. I think it was money well spent and Nick was a large part of my appreciation for a job well done.
- Martha Kelley
El Dorado Hills, CA
I just had my garage door repaired by Antonio, he was very helpful, courteous, and knowledgeable. He carefully walked me through my options, and helped me decide on the best way to address the needed repair. Easily a five-star experience, thank you Precision!
- Cheryl T.
Product:
El Dorado Hills, CA
Excellent customer service from Nick, from the beginning to the end.
- Jim & paula Graf
Service Provided:
Product:
Technician: Nick Schwinger
El Dorado Hills, CA
Wow! Amazing! Not only did they do great work but they stood behind their repair were very generous with us when additional hardware was required! I continue to be amazed by Precision! Nothing but positive experiences for years now!
- Bob Seese
Product:
Shingle Springs, CA
I heard from you from your ad on TV. I was pleased that your tech was extremely friendly, knowledgeable and professional. He explained all about what was happening and what he did for me and what I can do in the future to keep my garage door in good shape.
- Diana K
Shingle Springs, CA
We chose Precision from a commercial on TV. Antonio did a great job, precise, on time, friendly, i would recommend him to anyone.
- Susan Deane
Cameron Park, CA
nick did a nice job
- Eric Lehr
El Dorado Hills, CA
Brandon was courteous and helpful. We were able to schedule an appointment for same day service. We decided to update and purchase a new door. Brandon walked us through the process, shared information to help us make a selection and schedule the install. We will see how the installation goes. Thank you
- Larry Duensing
El Dorado Hills, CA
My very canny neighbors used them— so i did too. They are great!!!
- Jill Singleton
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Product:
Technician: Brandon Taylor
Placerville, CA
Profession, kept schedule and called with ETA! Excellent customer service, Second to None!
- Mark Contois
El Dorado Hills, CA
Ahmed Elmenawy was wonderful!!! Excellent, friendly, fast, and efficient service!!! Was able to receive a fast appointment and repairs are perfect! Will be recommending you to all my friends and family! Thank you!
- Mary Rupp
Product:
El Dorado Hills, CA
Brandon did an excellent job. I appreciated the clear explanations he gave of our opener system.
- David Carlisle
Licenses
Contractor License#979078
If you are looking for service in the Stockton Area, please visit:
precisiondoorstockton.com
Abraham was amazing. He told me an hour and he was done in under 45 minutes. Super professional, efficient and kind. Explained everything thoroughly and is a great rep for the company! 5 star service and a great guy!
- Mike Henkel