Garage Door Repair in Placerville, CA

Tony Doyle

The below was posted 7/8/26 and I deleted out of courtesy and not at business request. We are at a loss here. We initially booked a service for an old door, and the service rep came out and fixed the issue. 10/10 However, we asked to be quoted an insulated replacement door and equipment as the door is probably older than I am (gaps at the top and bottom, sits wonky, corroded). Get quote and approved the work. Then... nothing. no calls, no emails... nothing. I saw on the approved quote that it could take several weeks, but it also required a deposit. After six weeks of no follow up I reached out on their live chat for help. I was told I would receive a call and apologized for the wait. Cool beans, put off by this but sure, stuff happens. 6/10 Three weeks later (or thereabouts, honestly, I quit keeping track). Still no contact. I'd like to think I'm fairly easygoing but apparently Precision is not interested in money. Or maybe living out in Pleasant Valley is not worth their time and effort? Unsure as I've been left on read. .02/10 The whole thing is odd because they came highly recommended. I guess I'll take the hint and shop elsewhere for the time being... For the company's reference, Estimate 339408338 Job 338608484 I'd love to know what we did wrong, but we don't expect anything at this point. Initial review one out of five stars. Update 7/9/26- Apparently the google review above did the trick. The rep contacted us and apologized for the delays and set up an installation date of 7/15/26. I took down my review pending installation. 5/10 Update 7/15/26 Date of installation They had some trouble locating the property despite having been there before. I had to coordinate between two separate texting lines. Better to confirm than to show up at the wrong place I suppose. Arrival time 9:57am, we provided gate code access but still needed to call to get access. Arrived just before appointment window 10am-12pm, …enthusiastic rate of speed up our driveway. We were given an estimate of 2-3 hours for installation. Installation completed in estimated timeframe. Installer was very nice and hauled away all old door pieces, motor and railings. Door works as expected and looks much better than before. Installation 9/10 I took the weekend to decide how I wanted to rate my experience and I believe, in totality, the below is accurate for my experience. Yours, may and probably will, vary. Totality of experience Customer service- 6/10 Quality of product- 10/10 The process- 5/10 Value- 7/10 Communication- 3/10 Composite rating- 6.2/10

Pam Manning

Got an “on our way” call, and when the two guys showed up, they listened to my concerns, inspected the equipment, and put together an estimate. They swapped out the 15-year-old motherboard, and now the door works perfectly.

Mark Contois

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Profession, kept schedule and called with ETA! Excellent customer service, Second to None!