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about Precision Garage Door
Precision Garage Door of Sacramento Valleyhas received 4 reviews, averaging 2.00 Stars:
Elk Grove, CA
Sacramento, CA
Service technician was very helpful and the job was done quickly. The service repair rates are extremely high. I had to approve the repair because it was the weekend. The invoice didn't show the 5% Military discount as I served back in the late 70's.
- Marlene Simpson
Fair Oaks, CA
Work was done well. For garage door cables, charged 15 times what I found they cost at Lowes. Not great for retired folks.
- Loren Koehler
Citrus Heights, CA
Average at best. I like that the springs are powder coated, but your price on two spring replacements was the highest I received. I decided to use your company because of how you advertise a "longer lasting spring". Then I find out you not only charge the most for your springs/installation, you also charge a "service fee". Then to top it off, you don't offer a complimentary tune up like your competition does. You tried to charge me for a tune up. Finally as expected, your tech tried to up sell me from a $458 dollar repair to replace two springs to a $950+ repair. Now I feel my garage door springs aren't adjusted properly because my motor sounds like its struggling to operate properly. Never had that problem even with a broken spring. I think next time, I'll just buy the parts from you and have someone else install them.
- Andy Guillimta
Hi Mr. Guillinta, Appreciate the feedback. I gave you a call and left a VM to confirm that our Tech would coming today to get things resolved. We apologize for your initial customer experience and look forward to opportunity resolve. Please feel free to reach out to chat and or if you had any other questions/concerns. Thank you! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Product:
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
Licenses
Contractor License#993539
If you are looking for service in the Stockton Area, please visit:
precisiondoorstockton.com
Unfortunately, I paid over $1,500 for a 2 hour job !!! I was NOT told that I could render a cheaper price until AFTER I received their invoice via Email which showed different tiers for warranty !!! I don’t think I will EVER use their service in the future, nor will I ever recommend them for ANYTHING !!! I was satisfied with actual service, but NOT with the silent treatment about the expensive springs - $300 each !! Initially, the tech offered a one year warranty for his service, which I denied. I didn’t know he was going to soak me for an extra $500 for my requested 3 year warranty !!! I don’t like being given a “silent treatment” nor “bait & switch”.
- Steve Whitters