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about Precision Garage Door in:
Citrus Heights, CA
Precision Garage Door of Sacramento Valleyhas received 16 reviews, averaging 4.69 Stars:
Citrus Heights, CA
Citrus Heights, CA
Tecnican was prompt and explained everything and cost right up front. Had all the parts on hand to complete the job in only a few hours. He pointed out to me several things for care in the future. I would recommend him to anyone needing major or minor repairs. Very friendly and easy to talk with. Well worth 5 stars in my book.
- Walter Weight
Citrus Heights, CA
Incredible response time! Same day service even though it was between Christmas and New Year’s. Also, I was not even home and they allowed a neighbor to supervise the Project.
- Joe Drummond
Citrus Heights, CA
I was very happy with how quickly they answered the phone and scheduled an appointment for the same day. Travis was great and came out quickly and repaired the garage door. He also let me know about potential issues the door may have in the future, which I appreciated.
- Joey Rosenberg
Citrus Heights, CA
Carlos saved the day, even though it’s 106 degrees outside. He troubleshoot the problems and informed me of my needs. I appreciate his honesty and professionalism. I will definitely call Precision in the future for all my future needs. Thank you, Perry
- Perry Hansen
Citrus Heights, CA
Ahmed helped us in a most courteous manner. He explained everything from the garage door to the motor including the door springs.
- Earl Coleman
Citrus Heights, CA
Travis carefully gave me every scenario of what my garage door needed and I let him do what was needed and I didn’t have a problem with the cost because he said it will last a long time now, even though it’s guaranteed for a year. He said it’ll probably go 20 years. I just needed to pick a good company because couldn’t have fixed this door anyway, and the reviews were very good plus I did recognize one employee I knew when he was a younger man. And if Travis has trained several employees then that makes a great company. Thank you again Travis and precision garage door you have a great employee. Now I have the required two springs instead of one. And new cables bottom wheels, and some new bearings. hooray the door works so good now.
- Dee Harmon
Citrus Heights, CA
Brandon was a very personable and honest man I highly recommend this company! Job was done quick and I’m very pleased… and now my garage door is quieter!!!! ????
- Debbie Armour
Citrus Heights, CA
I was in a pinch cause my door was off track. I called the first number I saw on Google and this company popped up. They immediately dispatched someone to our home. Ahmed Elmenawy Arrived and looked everything over and was patient and honest. I was taken back by his genuine demeanor kindness and honesty. You don’t get that nowadays. He gave us 3 options and explained everything in complete transparency. We could only afford for him to get the door rolled down. However in the future (when I get money to get it fixed 100%) we will request Ahmed with this company. Thank you my man!
- James Bizallion
Citrus Heights, CA
It was an amazing Experience! Met all our expectations and solved our garage door problem. Was easy from scheduling and the amazing technician "Brandon" promptly arriving and explaining and repairing our garage door problem. Thank you so much! Nick & Andrea Mosley
- Andrea Mosley
Citrus Heights, CA
Nathaniel was very professional and explained that we that our noisy issue was not the garage door opener, but the 27yr old parts and the wrong size spring (prior quick fix) that was the cause. we now have quiet garage door and saved money too.
- Wes Hupe
Citrus Heights, CA
I called this morning
- Janet Gregory
Citrus Heights, CA
We had an emergent need. A spring broke and we couldn't even manually open our door to go to work. We called and were promised a technician between 2 and 4 the same day. Brandon was able to get there sooner than that and was able to get our garage door up and running! He found some impending issues as well and mitigated them. He also showed us how to do appropriate maintenance to keep things running smoothly. He explained everything well and we were very happy with the service we received!
- Trish Moutard
Citrus Heights, CA
They where right on time, friendly, courteous and knowledgeable. Figured out the problem quick and within a couple hours we had a very nice new system.
- Patricia Rodriguez
Citrus Heights, CA
We were very impressed with the service that Brandon Taylor gave us when he came to fix our garage door opener. He was on time and very polite.He was extremely knowledgeable about what we needed and wanted in a garage door opener. Brandon was very helpful and patient with us in making a decision on which one we wanted. He was thoughtful of our decision and helpful in making our choice. Brandon took time to show us how everything works and answered all of our questions so we understood it. We would highly recommend Precision Garage Door and Brandon of course! Thank you Brandon for all you did for us! We are enjoying our quiet and wonderful garage door opener!!k
- Robert Robinson
Product:
Technician: Brandon Taylor
Citrus Heights, CA
Average at best. I like that the springs are powder coated, but your price on two spring replacements was the highest I received. I decided to use your company because of how you advertise a "longer lasting spring". Then I find out you not only charge the most for your springs/installation, you also charge a "service fee". Then to top it off, you don't offer a complimentary tune up like your competition does. You tried to charge me for a tune up. Finally as expected, your tech tried to up sell me from a $458 dollar repair to replace two springs to a $950+ repair. Now I feel my garage door springs aren't adjusted properly because my motor sounds like its struggling to operate properly. Never had that problem even with a broken spring. I think next time, I'll just buy the parts from you and have someone else install them.
- Andy Guillimta
Hi Mr. Guillinta, Appreciate the feedback. I gave you a call and left a VM to confirm that our Tech would coming today to get things resolved. We apologize for your initial customer experience and look forward to opportunity resolve. Please feel free to reach out to chat and or if you had any other questions/concerns. Thank you! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Product:
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
Licenses
Contractor License#993539
If you are looking for service in the Stockton Area, please visit:
precisiondoorstockton.com
I saw the commercials on TV and contacted the company, they came very quickly. I am going to explain why I gave this rating. First, Ahmed Elemenawy was very good at showing what needed to be done, gave me 3 options of service and when completed, the job was well done. The second part was regarding his conversation with me. We were discussing the repair and the conversation turned and was inappropriate, and disrespectful.
- Thelma V