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about Precision Garage Door in:
Citrus Heights, CA
Precision Garage Door of Sacramento Valleyhas received 5 reviews, averaging 4.40 Stars:
Citrus Heights, CA
Citrus Heights, CA
We had an emergent need. A spring broke and we couldn't even manually open our door to go to work. We called and were promised a technician between 2 and 4 the same day. Brandon was able to get there sooner than that and was able to get our garage door up and running! He found some impending issues as well and mitigated them. He also showed us how to do appropriate maintenance to keep things running smoothly. He explained everything well and we were very happy with the service we received!
- Trish Moutard
Citrus Heights, CA
They where right on time, friendly, courteous and knowledgeable. Figured out the problem quick and within a couple hours we had a very nice new system.
- Patricia Rodriguez
Citrus Heights, CA
We were very impressed with the service that Brandon Taylor gave us when he came to fix our garage door opener. He was on time and very polite.He was extremely knowledgeable about what we needed and wanted in a garage door opener. Brandon was very helpful and patient with us in making a decision on which one we wanted. He was thoughtful of our decision and helpful in making our choice. Brandon took time to show us how everything works and answered all of our questions so we understood it. We would highly recommend Precision Garage Door and Brandon of course! Thank you Brandon for all you did for us! We are enjoying our quiet and wonderful garage door opener!!k
- Robert and Diane Robinson
Product:
Technician: Brandon Taylor
Citrus Heights, CA
Average at best. I like that the springs are powder coated, but your price on two spring replacements was the highest I received. I decided to use your company because of how you advertise a "longer lasting spring". Then I find out you not only charge the most for your springs/installation, you also charge a "service fee". Then to top it off, you don't offer a complimentary tune up like your competition does. You tried to charge me for a tune up. Finally as expected, your tech tried to up sell me from a $458 dollar repair to replace two springs to a $950+ repair. Now I feel my garage door springs aren't adjusted properly because my motor sounds like its struggling to operate properly. Never had that problem even with a broken spring. I think next time, I'll just buy the parts from you and have someone else install them.
- Andy Guillimta
Hi Mr. Guillinta, Appreciate the feedback. I gave you a call and left a VM to confirm that our Tech would coming today to get things resolved. We apologize for your initial customer experience and look forward to opportunity resolve. Please feel free to reach out to chat and or if you had any other questions/concerns. Thank you! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Product:
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507209-225-9286
209-225-9286(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112209-225-9323
209-225-9323Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
License
Contractor License#993539
I called this morning
- Janet Gregory