Garage Door Repair Reviews in Roseville-Folsom Area, CA (Page 4)

Travis was awesome!!! Friendly, informative and professional! Great guy!!!!

- Kurt Hardaway

Patrick Leahy was an excellent technician. He was able to listen to my system and figure out what services needed to be done. I needed new remotes for my garage door opener, so he tried four different universal remotes. None of them worked, so he found the link on Amazon so I could order the exact remotes for my garage door opener and program them. He performed maintenance work that I would have never thought of. He explained how "what I thought were just how it sounds" were grinding noises that could be remedied by lubricating the hinges and replacing the rollers. He also explained why the hinges needed to be lubricated to extend the life of the motor. Great technician!

- Roberta Chinn

My experience was great Got a inspection on the garage door travis, the guy that came out, was very professional and nice He fix the problem very quickly with my garage remote very grateful

- Lori Proo

Today I picked Precision Garage Door for maintenance. Andrey showed up and he was very professional and clean. Answered my questions and explained nicely. My garage is noise free and working like new. Thank you Audrey

- Barbara North

Just want to comment that Andrey did an excellent job fixing my garage door that had a broken spring. He replaced it with two springs since it is a doublewide door and replaced a number of rollers plus lubricating things. So he needs to receive 5 star rating on the great job he did. Jerry Hudson

- Jerry Hudson

inspection well done.\ tech explained the trouble spots well

- Keith Petersen

Ahmed helped us in a most courteous manner. He explained everything from the garage door to the motor including the door springs.

- Earl Coleman

I recently had a new door opener installed by your technicians. The technicians were courteous, polite, friendly, and skilled.. Their demeanor was professional. I was happy to learn a little about garage doors as your crew answered my questions readily. Thanks for sending Patrick and Carlos.

- Steve Davis

Travis carefully gave me every scenario of what my garage door needed and I let him do what was needed and I didn’t have a problem with the cost because he said it will last a long time now, even though it’s guaranteed for a year. He said it’ll probably go 20 years. I just needed to pick a good company because couldn’t have fixed this door anyway, and the reviews were very good plus I did recognize one employee I knew when he was a younger man. And if Travis has trained several employees then that makes a great company. Thank you again Travis and precision garage door you have a great employee. Now I have the required two springs instead of one. And new cables bottom wheels, and some new bearings. hooray the door works so good now.

- Dee Harmon

Excellent, knowledgeable and efficient service technicians. They fully explained work to be done and the purpose/reason why work had to be done. I highly recommended these service technician and company.i would rate them 15 out of 10.

- Glenn Miyazaki

Wow what fast service our door spring broke less than hour after it broke they were here and Nick was fast and extremely knowledgeable I definitely recommend you guys.

- William Johnston

It was a pleasant and professional visit by the technician, Nick. He was knowledgeable and informative about the issues and remedies.

- Ben Ivaska

the technician was curtious, knowledgeable, and effcient. Very happy with him.

- Steven Molder

I just had my garage door fixed he was great and courteous and polite and extremely knowledgeable. He was efficient and quick I would highly recommend this company again.

- Clint Burnett

Brandon was a very personable and honest man I highly recommend this company! Job was done quick and I’m very pleased… and now my garage door is quieter!!!! ????

- Debbie Armour

Very quick response was appreciated. My garage door opener was replaced by Nick who did a great job and explained everything I needed to know.

- Kathy Ward

I was in a pinch cause my door was off track. I called the first number I saw on Google and this company popped up. They immediately dispatched someone to our home. Ahmed Elmenawy Arrived and looked everything over and was patient and honest. I was taken back by his genuine demeanor kindness and honesty. You don’t get that nowadays. He gave us 3 options and explained everything in complete transparency. We could only afford for him to get the door rolled down. However in the future (when I get money to get it fixed 100%) we will request Ahmed with this company. Thank you my man!

- James Bizallion

Brandon was punctual, polite and did a good job fixing the door.

- John Desantis

We were very impressed with the installer that was sent out to fix our door. It was on a Sunday and we were surprised that they came out that very day.After he was through he made sure that everything was picked up and left the Garage in better shape. We would have no problem in referring this company to our neighbors.

- Richard Allison

Nathaniel did a great overall job for us! He was very informative about what was occurring with our garage door issue and also explained what we can do in the future to lengthen the life of our garage door parts. Very nice customer service. Thank you.

- Tj Lindstrom

It was an amazing Experience! Met all our expectations and solved our garage door problem. Was easy from scheduling and the amazing technician "Brandon" promptly arriving and explaining and repairing our garage door problem. Thank you so much! Nick & Andrea Mosley

- Andrea Mosley

Nathaniel was very professional and explained that we that our noisy issue was not the garage door opener, but the 27yr old parts and the wrong size spring (prior quick fix) that was the cause. we now have quiet garage door and saved money too.

- Wes Hupe

Ahmed is a terrific employee! He gave me a thorough estimate of the problem, worked quickly and efficiently, and left me with a rebuilt garage door that is well-balanced and works great. I learned a lot by watching him!

- Jim Mckelligon

Thanks for sending out Mr. Elmenawy. Ahmed clearly explained my options and showed me some things to look out for in the future. Will definitely recommend Precision thanks to our experience with Ahmend. Thanks again, Randal Corey/Rocklin

- Randal Corey

Of course, it was an emergency, with both cars trapped when the spring broke (again). Precision was able to schedule a visit in a few hours and Ahmed was on site as planned. He did a complete check of the door, provided detailed explanation of the situation and offered tiered options. He had all the parts on hand, and was able to get us back on line. Excellent --- professional --- informative.

- Andrew Hayes

When you call the professionals, you expect them to do a professional job. Not the case here STAY AWAY!!! CON ARTISTS!! Boris just left after giving me a quote for $2000. He did a fast inspection and said I needed new springs, rollers, bearing, torsion rod (the works). I followed him while he was investigating and I noticed (it’s pictured on my Yelp reviews) that one of the bolts that mounts the motor to the ceiling was completely loose. Notice the shiny metal it must have backed off after years of vibration. I didn’t mention this because I didn’t want to be charged to tighten a bolt. After he left, I tightened 1 bolt and my garage door works perfectly fine. Exactly how it should. The excessive wobble from the loose motor mount that forces it to stop anymore was now gone. The fact that a company like this won’t even do a full inspection and will send these quotes out to senior citizens, single parents and people who may not know any better is criminal. I’m happy I have a somewhat mechanical background and know how to do something as simple as turn a wrench. STAY FAR AWAY FROM THIS COMPANY. DISHONEST AND ZERO PRIDE IN THEIR CRAFT!

- Matt Colburn

When I booked an appointment to have our garage door looked at, I was told the service call would be $35, as it was half off their ordinary $70 charge. At the inspection, the man gave me a quote of $2300 something to fix the door. I told him I'd think about it and talk it over with my wife. He then charged me $70. I asked about the 1/2 off special, and he said that only applies if we have them do the repairs. I called the office to ask why I wasn't told this stipulation, and got nothing much of an explanation. I called another company, and they gave me a price of $625 to fix the door, and didn't charge anything as an "inspection fee." I'd advise anyone to get multiple quotes, to compare companies.

- Freddy Cespedes

Hi Mr. Melear, We apologize for your terrible experience. How our Service Fee work should have been clear to you from the time you spoke with someone in our call center to the technician. That is not ok, and we apologize. We like to have happy customers, as a courtesy we will rebate back the $69.95 to your Visa # ending with 6970. Just to clarify...for us to just come out it's $69.95 every time. If you decided on our service, we discount by 50% to $34.95 + whatever the cost for parts & labor will be. If the customer chooses to not move forward with our quotes, then we charge the full $69.95. We are happy you were able to get your door repaired at a cost you felt comfortable with. We are not the most expensive company out there, and we are not the cheapest (we do not want to be), but we do try and be very professional. Your decision to do research after we provided a quote is ideal for all customers, that way they feel best moving forward with their decision. We do not put pressure on our customers. Hope that clarifies a bit. You will be seeing the $69.95 rebate in about 7-10 days on your card. Thank you for allowing us this courtesy. Freddy Cespedes General Manager

Excellent experience. Ahmed Elmenawy, the technician called ahead to say he would arrive in half an hour. He was extremely helpful in explaining the situation with my old garage door system. After the new system install, he explained how to use the new one and helped carry old parts out to the trash for me. Thank you, Ahmed, for a job well done! - Deborah Monez

- Deborah Monez

I never knew a new garage door could make me so sorry. It was great working with Percussion.

- Verra Padgett

Ahmed Elmenawy repaired my broken garage door. He was courteous, respectful, and professional. He arrived on time and started repairs right away.

- Terry Bonnin