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about Precision Garage Door in:
Roseville, CAPrecision Garage Door of Sacramento Valley
has received 6 reviews, averaging 4.33 Stars:
The technicians were friendly and professional. Ersell did a great job of explaining the needed repairs. All appears to be done correctly, and I appreciate your quick response to solving my problem.
- Linda Kelly
Technician: Ersell Williams
I called Precision Door because my garage door would only open about 1-1/2 feet off the ground and then would stop. I had just had the springs replaced not long ago and a support bar put on the inside of the door since it was starting to crack in one spot. The girl who answered the phone was kind of short and not the friendliest so I wasn't sure if I wanted to use this company or not. But they were were able to come out the following day so I took a chance. Boy was I glad I did! I got two services techs. Tatylor Brandon and Williams Ersell showed up. They not only showed up but called me in advance as I was told they would, and they were able to come sooner than expected. After just a few minutes of looking at my door they knew what was wrong. The springs that were installed were the wrong size for the added weight of the support bar and the insulation that we had added. These two guys were AMAZING. They took the time to show me how they could tell it was wrong, they replaced the bearings and showed me the difference between the old and new ones, they showed me where things were rubbing and they were very professional, friendly and quick. I wasn't happy about having to pay for something that I just did, but I was very happy with the service, honesty and friendliness of these two. Thank you for sending such wonderful guys to assist in fixing my door. Your company truly is lucky to have such great employees as these two. I will be recommending your company in the future and using you again if needed because of the service I got this time.
- Melissa Mcmahan
Technician: Brandon Taylor
I needed more than I thought. Branden T was very knowledgeable. Explained in detail what I needed and why. I felt reassured with my purchase. Would do business again...... Branden T was very professional and courteous makes the company look good....
- Frank Duci
Technician: Brandon Taylor
I called, talked to a real person, made a next-day appointment. The service technician arrived on time, and was very knowledgeable and professional. We thought our old garage door opener was pretty quiet; the new one is even better.
- Nicolle G
Technician: Travis Behn
***ZERO STARS***** Do NOT use this company. RUN AWAY! They are liars, cheaters, and thieves. They tried to take advantage of me. They tried charging me $1100 for parts that weren’t broken! These people make me sick. So disappointed and NOT OK! I got my garage door fixed for $275! I warn you. Do NOT use this company.
Hi Michelle, Thank you for taking the time to speak with me. I'm glad that after our conversation your customer experience did improve. As per your request I'll be sending over the the link so that you can update your review. Thanks again!
Same day service is reassuring.Evening house calls are possible. Experienced technicians important.
- Kristine Camargo