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about Precision Garage Door in:
Folsom, CA
Precision Garage Door of Sacramento Valleyhas received 9 reviews, averaging 3.67 Stars:
Folsom, CA
Folsom, CA
When you call the professionals, you expect them to do a professional job. Not the case here STAY AWAY!!! CON ARTISTS!! Boris just left after giving me a quote for $2000. He did a fast inspection and said I needed new springs, rollers, bearing, torsion rod (the works). I followed him while he was investigating and I noticed (it’s pictured on my Yelp reviews) that one of the bolts that mounts the motor to the ceiling was completely loose. Notice the shiny metal it must have backed off after years of vibration. I didn’t mention this because I didn’t want to be charged to tighten a bolt. After he left, I tightened 1 bolt and my garage door works perfectly fine. Exactly how it should. The excessive wobble from the loose motor mount that forces it to stop anymore was now gone. The fact that a company like this won’t even do a full inspection and will send these quotes out to senior citizens, single parents and people who may not know any better is criminal. I’m happy I have a somewhat mechanical background and know how to do something as simple as turn a wrench. STAY FAR AWAY FROM THIS COMPANY. DISHONEST AND ZERO PRIDE IN THEIR CRAFT!
- Matt Colburn
Folsom, CA
Excellent experience. Ahmed Elmenawy, the technician called ahead to say he would arrive in half an hour. He was extremely helpful in explaining the situation with my old garage door system. After the new system install, he explained how to use the new one and helped carry old parts out to the trash for me. Thank you, Ahmed, for a job well done! - Deborah Monez
- Deborah Monez
Folsom, CA
Important note is the pricing for parts. The technician was going to re-install a cable that jumped loose. I wanted to purchase 2 new cables. The price was over $500. The cost to re-install the exiting cable was $140. The amount of work he performed to install the cable was no more than if they were 2 new cables. I would have paid the additional $60 for two new cables ( 5X home depot price). I would also included two spools for at least 4X home depot price. The final cost would have been $250. Instead you sold no parts, and that lost my recommendation and 5 stars.
- Kevin Furry
Folsom, CA
This company is ridiculously overpriced. My husband is a contractor and immediately knew 1800+ to replace a spring was a rip-off. We can get a whole new door for that. The technician was nice but what a waste of $70 for a service call to find out these guys are scammers
- Laura Newey
Folsom, CA
We had Technician Andry come out to reprogram our garage door panel. We had called first another company and they were very dismissive about our issue saying “that can’t be done you need to remove the panel and buy a universal one then it will work”. Well NO ,we called Precision and he came out explained how to do it , did it for me and was wonderful, professional and informative and very helpful and pleasant to speak with took him less than 10 minutes. Also said if any issues give him a call. We will definitely keep this number handy and ask for this same technician. Very happy.
- Karen Rattaro
Folsom, CA
This company is outstanding! Real people answering the phone! Amazingly fast service and knowledgeable techs. Brandon came to my home to diagnose a problem, presented me with three options to solve my issue and fit my budget. The best and most expensive option was far less than I anticipated! In no time, I had a garage again! These are the go-to people for garage doors.
- Doug Nauslar
Product:
Technician: Brandon Taylor
Folsom, CA
I tried to open my garage door at 1:15pm on Saturday 12/11/21 and the coil spring broke. I found Precision online and called them at 1:30pm. Andrey called me at 1:45pm and advised he was on his way. After an inspection of the entire system I got a quote and he told me he would be done that same afternoon. We replaced the entire system except for the support rails and the door. Now the door opens with a minimal amount of noise and its obvious that Andrey did a super repair. Thank you!
- James Bunting
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Technician: Andrey Brodskiy
Folsom, CA
What on the Internet and found your website. I made an appointment for the following day and I was quoted would cost approximately $119 to have the spring replaced and And $45 for the service charge. The technician came and quoted me Over $500 Dollars plus to have replace two bearings, plus the spring I know bearing Do not cost $150 each. Technician was here for a less than an hour
- Terry Gold
Hi Mr. Gold, Thanks for reaching out. I'd love the opportunity to chat and improve on your customer experience. I called you about a week ago to discuss, but if you find any time please feel free to reach out. We appreciate your feedback and hope to hear from you. Regards, Freddy Cespedes General Manager Precision Garage Door 510-785-9195
I received a phone call from the general manager and I was pleasantly surprised that he was concerned about my situation with my garage door and offered me a refund for charges where on my bill. I was so pleasantly surprised that I receive a refund for my garage door repair this shows real class in my opinion. I highly recommend anybody who needs to get their garage door fixed to talk to this company. They really care about what people think of their company.
Product:
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507209-225-9286
209-225-9286(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112209-225-9323
209-225-9323Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
License
Contractor License#993539
It was a pleasant and professional visit by the technician, Nick. He was knowledgeable and informative about the issues and remedies.
- Ben Ivaska