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about Precision Garage Door in:
Folsom, CAPrecision Garage Door of Sacramento Valley
has received 4 reviews, averaging 4.50 Stars:
We had Technician Andry come out to reprogram our garage door panel. We had called first another company and they were very dismissive about our issue saying “that can’t be done you need to remove the panel and buy a universal one then it will work”. Well NO ,we called Precision and he came out explained how to do it , did it for me and was wonderful, professional and informative and very helpful and pleasant to speak with took him less than 10 minutes. Also said if any issues give him a call. We will definitely keep this number handy and ask for this same technician. Very happy.
- Karen Rattaro
Technician: Andrey Brodskiy
This company is outstanding! Real people answering the phone! Amazingly fast service and knowledgeable techs. Brandon came to my home to diagnose a problem, presented me with three options to solve my issue and fit my budget. The best and most expensive option was far less than I anticipated! In no time, I had a garage again! These are the go-to people for garage doors.
- Doug Nauslar
Technician: Brandon Taylor
I tried to open my garage door at 1:15pm on Saturday 12/11/21 and the coil spring broke. I found Precision online and called them at 1:30pm. Andrey called me at 1:45pm and advised he was on his way. After an inspection of the entire system I got a quote and he told me he would be done that same afternoon. We replaced the entire system except for the support rails and the door. Now the door opens with a minimal amount of noise and its obvious that Andrey did a super repair. Thank you!
- James Bunting
Technician: Andrey Brodskiy
What on the Internet and found your website. I made an appointment for the following day and I was quoted would cost approximately $119 to have the spring replaced and And $45 for the service charge. The technician came and quoted me Over $500 Dollars plus to have replace two bearings, plus the spring I know bearing Do not cost $150 each. Technician was here for a less than an hour
- Terry Gold
Hi Mr. Gold, Thanks for reaching out. I'd love the opportunity to chat and improve on your customer experience. I called you about a week ago to discuss, but if you find any time please feel free to reach out. We appreciate your feedback and hope to hear from you. Regards, Freddy Cespedes General Manager Precision Garage Door 510-785-9195
I received a phone call from the general manager and I was pleasantly surprised that he was concerned about my situation with my garage door and offered me a refund for charges where on my bill. I was so pleasantly surprised that I receive a refund for my garage door repair this shows real class in my opinion. I highly recommend anybody who needs to get their garage door fixed to talk to this company. They really care about what people think of their company.