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about Precision Garage Door in:
Roseville-Folsom Area, CA
Precision Garage Door of Sacramento Valleyhas received 137 reviews, averaging 4.69 Stars:
Alder Creek, CA
Roseville, CA
I called, talked to a real person, made a next-day appointment. The service technician arrived on time, and was very knowledgeable and professional. We thought our old garage door opener was pretty quiet; the new one is even better.
- Nicolle Goldman
Alder Creek, CA
Paul Brickman was wonderful. I am from sf. Denise Dianda
- Denise dianda
Alder Creek, CA
Paul was friendly and competent. Also the lady who booked my appointment late on a Friday (10/29) for the next day (today 10/30/2021) was also nice to work with but I don't know her name.
- Stéphane Saux
Alder Creek, CA
Paul Brinkman replaced our garage door springs and opener this morning. He was very professional and walked us through all of our options. He finished the repair in the time estimated, including leaving everything tidy.
- Michele Hemeryck
Alder Creek, CA
Paul was very friendly and knowledgeable. He arrived on time, and let me know all of my options for repair and replacement of my garage door. I would recommend him to friends and neighbors.
- Kathryn Emery
Fair Oaks, CA
Work was done well. For garage door cables, charged 15 times what I found they cost at Lowes. Not great for retired folks.
- Loren Koehler
Rocklin, CA
First off, I love the new garage door. Looks great and works great — 5-stars! Second, great customer service. Everyone I interacted with was friendly, responsive, and helpful — 5-stars! Thank you Precision!
- Josiah
Product:
Door Installation Team: Gabriel Van Blake
Alder Creek, CA
Paul provided excellent service. He not only diagnosed and fixed the issue (the door did not open each time we pushed the remote/pressed the key pad), but he also made recommendations and fixes (with my approval) that have made the door run more smoothly, quietly, and reliably. Paul also has a great focus on satisfying his customers. Paul is a super member of Precision's team.
- Eric Down
Alder Creek, CA
The service and job was done perfect
- Fernando Marstrini
Alder Creek, CA
Gave quick assessment, list of options and prices. Worked cleanly and safely. Cheerful and polite. Great service.
- Robert Creth
Alder Creek, CA
Had a problem with garage door not closing sometimes. Paul Brinkman came out and diagnosed and fixed the problem within a few minutes. Second time Paul has been out to our house. Very courteous, and professional. He made some recommendations for future work. We will definitely as for Paul when we schedule these items. Would highly recommend.
- Brad Johnson
Alder Creek, CA
Today on 09/17/2021 we had an unexpected accident with our garage door. Technician Paul Brinkman communicated with us clearly, arrived on time and professionally repaired our garage door. He also installed full set of new rollers. We are very satisfied with Paul's work, and highly recommend him.
- Vladimir Kovner
Citrus Heights, CA
Average at best. I like that the springs are powder coated, but your price on two spring replacements was the highest I received. I decided to use your company because of how you advertise a "longer lasting spring". Then I find out you not only charge the most for your springs/installation, you also charge a "service fee". Then to top it off, you don't offer a complimentary tune up like your competition does. You tried to charge me for a tune up. Finally as expected, your tech tried to up sell me from a $458 dollar repair to replace two springs to a $950+ repair. Now I feel my garage door springs aren't adjusted properly because my motor sounds like its struggling to operate properly. Never had that problem even with a broken spring. I think next time, I'll just buy the parts from you and have someone else install them.
- Andy Guillimta
Hi Mr. Guillinta, Appreciate the feedback. I gave you a call and left a VM to confirm that our Tech would coming today to get things resolved. We apologize for your initial customer experience and look forward to opportunity resolve. Please feel free to reach out to chat and or if you had any other questions/concerns. Thank you! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Product:
Folsom, CA
What on the Internet and found your website. I made an appointment for the following day and I was quoted would cost approximately $119 to have the spring replaced and And $45 for the service charge. The technician came and quoted me Over $500 Dollars plus to have replace two bearings, plus the spring I know bearing Do not cost $150 each. Technician was here for a less than an hour
- Terry Gold
Hi Mr. Gold, Thanks for reaching out. I'd love the opportunity to chat and improve on your customer experience. I called you about a week ago to discuss, but if you find any time please feel free to reach out. We appreciate your feedback and hope to hear from you. Regards, Freddy Cespedes General Manager Precision Garage Door 510-785-9195
I received a phone call from the general manager and I was pleasantly surprised that he was concerned about my situation with my garage door and offered me a refund for charges where on my bill. I was so pleasantly surprised that I receive a refund for my garage door repair this shows real class in my opinion. I highly recommend anybody who needs to get their garage door fixed to talk to this company. They really care about what people think of their company.
Product:
Roseville, CA
***ZERO STARS***** Do NOT use this company. RUN AWAY! They are liars, cheaters, and thieves. They tried to take advantage of me. They tried charging me $1100 for parts that weren’t broken! These people make me sick. So disappointed and NOT OK! I got my garage door fixed for $275! I warn you. Do NOT use this company.
- Michelle
Hi Michelle, Thank you for taking the time to speak with me. I'm glad that after our conversation your customer experience did improve. As per your request I'll be sending over the the link so that you can update your review. Thanks again!
Roseville, CA
Same day service is reassuring.Evening house calls are possible. Experienced technicians important.
- Kristine Camargo
Product:
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
Licenses
Contractor License#993539
If you are looking for service in the Stockton Area, please visit:
precisiondoorstockton.com
Diagnostic visit and minor repair. Good job of letting me know what my options were.
- Peter Schubart