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about Precision Garage Door
Precision Garage Door of Sacramento Valleyhas received 38 reviews, averaging 4.00 Stars:
Auburn, CA
Carlos and his partner arrived promptly after texting they were on the way. They performed a review of my current garage, sold me a new remote door opener and will provide me with an estimate of a new motor since mine is 20 years old.
- Jill Harper
Really appreciative of the response I received from the team to help make everything work as planned. The team helped me resolve issues that were not caused by them. They have a knowledgeable and well trained team and I would recommend them to others.
- Paul Machle
Good service, but very expensive.
- Maria Lopez de Howard
great service!!!!!!! EXPENSIVE!
- ron campers
Your ad for service usually the same day is misleading. Door stuck in open position and had difficulty closing overnight until service
- Ken Takagishi
Service Tech did a great job of informing me about all aspects of the door design and installation.
- Alex Haugseth
The appointment was easy and staff were great. The technician was fast and very efficient in his work. The only thing that was not anticipated was the price, it was a little bit more than what I expected, but i got the discount so i pushed it and in an hour my garage fixed. Thank you
- Hazel Gier
Came on time, worked quickly. Friendly. Would recommend but most people could do this work themselves. I’m just not handy at all.
- Sharon Stone Smith
The technician showed up on time, was courteous and quite professional. He finished the work required in a little over an hour. I felt the amount charged (which I approved beforehand) was pretty high. The work was done to my satisfaction
- Joseph Michael
He completed the work quickly and efficiently
- Joan Cochrane
Patrick Leaghy provided excellent and very professional service, while explaining the various issues/problems and array of the options/estimates for repairs. Patrick presented himself as courteous and thorough while on the job.
- john bencomo
Recently had a spring break on the Garage door, so thanks to the heavy amount of commercials I've seen for Precision I thought id give them a call! Super Fast service! They dispatched a Tech about 10 min after the phone call. received a text with with a Service window of 2 hours, and they arrived about 40 min. after initial phone call. The service tech was very friendly, professional, and informative. BUT shortly after he looked over the garage, the upsell started.... I was looking to just get the Spring replaced, but he pointed out some things based on the age of my door (25 years) that needed replacing. He also started asking me if I was interested in a New opener or door, which I said to go ahead and give me a quote... but I'm not interested at this time, then came the quotes. He gave me 4 options to choose from, 2 of which were options for just the current repair but different levels of repair, 1 quote to repair + a new opener, and 1 quote for a all new door and opener. ALL options were quite costly and just the repair, the bottom option it self was 2/3 MORE than the last spring I had replaced! Given he did upgrade a few things, and was able to find a discount for me...BUT was still way more than I planned on spending for a spring replacement. All in All, it damaged my wallet a little...but it was the best customer service I've had in a while. he wasn't pushy at all, explained why the upgrades were important, and still worked with me on price. All I can say is if you go with precision dont plan on a cheap fix. there business is about the quality of repair and customer service....NOT Wham-Bam cheap fixes.
- cree works
Technician came out and of course everything was wrong and needed to be replaced on a 6+- old door. Then proceed to adjust and fix/ reset in less than an hour. At $535.00 Starting cost then (2) $99.00 additional adds for nothing. Absolutely no materials needed.. I feel it was over priced but here we are in San Jose! Probably use a independent contractor if needed again.
- Jerry Burdick
Install great. Priced high.
- vicki amerson
The battery for my garage opener was beeping. Bashir made an inspection and noticed the cable was also frayed. Changed that and also the spring. Did an excellent job.
- bobby nakata
Typically, I do not provide reviews; however, my experience with this company has been exceptionally positive. From initial contact to completion, every team member demonstrated professionalism and expertise. The technician who first assisted me acted as an exemplary representative of the company, thoroughly explaining the issues with my garage door and motor without applying any pressure or up-selling. After evaluating multiple quotes, I opted to have a new door and motor installed. The installation technician maintained the same level of professionalism, and the installation process was well-organized and executed efficiently within three hours. The apparent preparation and coordination between the shop and field technicians contributed significantly to the smooth operation. I am highly satisfied with my new garage door and motor system, which has enhanced both my sense of security and overall satisfaction. I would like to thank the entire Precision Door service team for their outstanding work.
- J S
The technician contacted me multiple times during the process to make sure I understood each step bc she cost of the repair.
- Devin Horne
I think the job they did was fine. Super easy to schedule online and they were able to come out next day. Tech was professional and did a decent job. We just needed a couple of track adjustments. They installed a new bracket and rollers on the door and spent less than an hour doing the whole job. However, the price was outrageous for the small amount of work being performed.
- Scott Mortensen
Showed up on time and did the work quickly. My garage door is back to working like new. Only reason not 5 stars is because of the cost. I know things are expensive these days...
- Michael Brooks
Great garage door guy he know what he is doing...
- Surindar Gidda
Elk Grove, CA
This is the second time we have used Precision Door. This time we needed the opener reinforced bracket kit. Our door and opener are over 26 years old, so I was not sure about replacement parts. The work was done quickly, but it was a very big market in cost and service. The exact same part at Home Depot was $31.98. The service time was approximately 20 mins start to finish, and the total cost was 7 times as much. They have great service, but you are also paying a premium price for that service.
- Rickey Watson
Fair Oaks, CA
Yes, great job But need more discounts on price.
- Angie Grady
Elk Grove, CA
The screws of the hinge securing the garage door to the upper railing had come off, not allowing proper functioning of the door. I had dealt with a previous company on 2 other occasions who must have missed that there was only 1 screw where there should have been 4 screws. Andrey Brodskiy was very prompt in coming and replacing the screws. My only complaint was $120 for adding 3 screws and was expecting it to cost around $70 which would have been steep but reasonable. He was professional and offered a prompt service.
- Bahar A
Roseville, CA
They came out to service my garage remote control the same day as my call. My technician was prompt, knowledgeable, efficient and friendly.
- Carol
Carmichael, CA
Antonio did an excellent job. He is knowledgeable , professional and took time to explain the project he was doing. He is an asset to your organization.
- Queonia Pangilinan
Product:
Newcastle, CA
Job well done. Service technician did good job. I did not think this job would cost this much, Every thing has gone to be very expency Hope I don’t work on other door.
- Robert Sekany
Lincoln, CA
Tech showed up on time very knowledgeable figured out the problem had all necessary parts and equipment and it was resolved in an hour. His name was Nick
- Pete Miller
Sacramento, CA
Professional and accommodating. He came in went over all options and got the job done quickly.
- Rhonda C
Rancho Cordova, CA
I chose precision because I saw the ad. I knew that they have all equipment available when they come to do estimates. Most other vendors don't have parts available and I did not want to wait to get my garage door fixed. However I found them to be a little pricey. But the technician was fast, knowledgeable and friendly. Overall the work was done well and in a timely manner.
- Shobna Lochan
Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
Licenses
Contractor License#979078
If you are looking for service in the Stockton Area, please visit:
precisiondoorstockton.com
Caleb did a great job on my garage door it works better with new repairs than the way it was before thanks for your quick response and repair Pamela
- DUANE PHILLIPS