WITH 280 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door
Precision Garage Door of Sacramento Valleyhas received 280 reviews, averaging 4.80 Stars:
Folsom, CA
Sacramento, CA
Andrey was amazing. All the ingredients for a repeat customer and referrals to your company. I called and spoke with a friendly person and had Andrey here in less than 1 hour! He was punctual, polite, friendly, knowledgeable and helpful. A+! Thank you, Andrey! And Thanks, Precision - Andrey is the best.
- Todd Smith
Elk Grove, CA
Our service tech Andre arrived early and finished the dual spring/cable/pulley installation in less time estimated. He even took the time to add an extra screw to a roller bracket and show me how to change out the door rollers myself. Consummate professional from start to finish...Highly recommended!
- Gary Hughes
Roseville, CA
When I booked an appointment to have our garage door looked at, I was told the service call would be $35, as it was half off their ordinary $70 charge. At the inspection, the man gave me a quote of $2300 something to fix the door. I told him I'd think about it and talk it over with my wife. He then charged me $70. I asked about the 1/2 off special, and he said that only applies if we have them do the repairs. I called the office to ask why I wasn't told this stipulation, and got nothing much of an explanation. I called another company, and they gave me a price of $625 to fix the door, and didn't charge anything as an "inspection fee." I'd advise anyone to get multiple quotes, to compare companies.
- Freddy Cespedes
Hi Mr. Melear, We apologize for your terrible experience. How our Service Fee work should have been clear to you from the time you spoke with someone in our call center to the technician. That is not ok, and we apologize. We like to have happy customers, as a courtesy we will rebate back the $69.95 to your Visa # ending with 6970. Just to clarify...for us to just come out it's $69.95 every time. If you decided on our service, we discount by 50% to $34.95 + whatever the cost for parts & labor will be. If the customer chooses to not move forward with our quotes, then we charge the full $69.95. We are happy you were able to get your door repaired at a cost you felt comfortable with. We are not the most expensive company out there, and we are not the cheapest (we do not want to be), but we do try and be very professional. Your decision to do research after we provided a quote is ideal for all customers, that way they feel best moving forward with their decision. We do not put pressure on our customers. Hope that clarifies a bit. You will be seeing the $69.95 rebate in about 7-10 days on your card. Thank you for allowing us this courtesy. Freddy Cespedes General Manager
Freddy, Thanks for your response and for your actions to correct this. I called before posting a review, with hopes it would be taken care of wells without having to post.
Lincoln, CA
I had Boris that called me early morning at about 7.15 saying that he will be at my residence at 8am. The timing was great but his service was not was I expected. He did his fast inspection and told me that he didn't know what to do with the repair and try and gave me a quote for the whole system. His reason/ diagnosis was that my garage door is too heavy and his new motor cannot lift my garage door. Now I have to check with other companies. Not a good experience.
- John Fouania
Sacramento, CA
Technician: Ahmed Elmenawy, was very courteous and professional. He kept me informed and he finished the repairs on time. I am very pleased with the work done and will be sure to recommend Precision Door to my friends and family.
- Toby Estrella
El Dorado Hills, CA
I was desperate to get my car out of the garage after the coil broke and bent the frame that carried the chain drive. Ahmed came to my rescue and performed an outstanding job correcting my problem. He identified and explained everything that was needed and why. Although a costly fix, what could I expect from a forty year old motor and frame? I was very pleased and satisfied with the outcome.
- Susan Mciver
Product:
Technician: Ahmed Elmenawy
Folsom, CA
Excellent experience. Ahmed Elmenawy, the technician called ahead to say he would arrive in half an hour. He was extremely helpful in explaining the situation with my old garage door system. After the new system install, he explained how to use the new one and helped carry old parts out to the trash for me. Thank you, Ahmed, for a job well done! - Deborah Monez
- Deborah Monez
Carmichael, CA
Get job done but way overpriced. My garage door spring was broken and garage door was jammed. My car was inside of garage so I was in a very vulnerable situation. I had no choice but go ahead use them.
- Cindy San
North Highlands, CA
I never knew a new garage door could make me so sorry. It was great working with Percussion.
- Verra Padgett
Product:
Sacramento, CA
Wonderful service
- Rachel
Product:
Sacramento, CA
Great Service
- Jennifer Golson
Rocklin, CA
Ahmed Elmenawy repaired my broken garage door. He was courteous, respectful, and professional. He arrived on time and started repairs right away.
- Terry Bonnin
Elk Grove, CA
Outstanding service, incredible technician, over the top work-
- Dan Newton
Citrus Heights, CA
I called this morning
- Janet Gregory
Davis, CA
Brandon was an excellent representative for Precision. He was efficient, thorough, and patient about explaining what he was doing, and why. The work was accomplished in a timely and friendly manner. Top notch, thorough, and very professional. Appreciated the great advice, looking to the future.
- Phil Schneider
Elk Grove, CA
Great service
- John Wink
Sacramento, CA
Brandon was on time, knowledgeable, personable and quick. We were initially going to see if we needed the repair but thanks to the information and details he provided, we decided to just replace the garage door opener with a new one Loved the work and how silent the garage opener is now. Would recommend
- Jhennel Myers
Elk Grove, CA
Ryan did a great job installing our replacement garage door opener! The service was also great. Called on Sat. around 1:00 p.m. and he came out that afternoon, checked out the problem, said the opener was toast, gave me the prices for a new opener and then installed it. You can't get better service. Great Job and very friendly !!
- Bob Schut
Product:
Sacramento, CA
Ahmed was wonderful! Prompt with his arrival. Very professional and had patience with me when explaining the process and services I needed.
- Michelle Johnson
Product:
Technician: Ahmed Elmenawy
Folsom, CA
Important note is the pricing for parts. The technician was going to re-install a cable that jumped loose. I wanted to purchase 2 new cables. The price was over $500. The cost to re-install the exiting cable was $140. The amount of work he performed to install the cable was no more than if they were 2 new cables. I would have paid the additional $60 for two new cables ( 5X home depot price). I would also included two spools for at least 4X home depot price. The final cost would have been $250. Instead you sold no parts, and that lost my recommendation and 5 stars.
- Kevin Furry
Elk Grove, CA
Everything about my experience was great. Used precision door in the Bay Area and received the same great service here. Thank you Brandon T.!
- Jason Pak
Sacramento, CA
My garage door suddenly failed to close. I was able to book service the same day. The technician responded within 3 hours, offered excellent service, and completed repairs within 2 hours.
- James Bourgeois
Product:
El Dorado Hills, CA
Brandon arrived on time and was able to answer all my questions and concerns. He provided a few options and was able to complete the work right away because everything needed he carried on his truck! I’m a repeat customer because of Brandon!
- Mona Panelo
Sacramento, CA
Andrey did excellent work. Repaired what was needed without trying to upsale me. Would highly recommend
- Daniel Buckley
Product:
Technician: Andrey Brodskiy
Lincoln, CA
Very professional and friendly service.
- Terry Cannon
Carmichael, CA
My garage door was stuck in the down position. I called Precision because I had seen their ads on a local TV station. Their technician arrived two hours later ... on a Sunday ! He did a great job, installed all necessary hardware and explained various payment and service options I had. I am very happy to recommend Precision for garage door service.
- John Newton
Sacramento, CA
From the phone call, to Andrey leaving my driveway, the process has been very professional and comfortable. Thanks to Heidi getting us on the schedule quickly to allow us to get our car out of the garage, and we were totally impressed with Andrey's skill and personality in getting the door repaired. Our door is over 45 years old with no previous maintenance except lubrication and seals, and we very much accepted his recommendation to replace all the springs, bearings and rollers. it now works very well, and my only complaint is that I now need to buy a barbell as I have lost my morning weight lifting routine. Thanks, Bill
- Bill Sutherland
Foresthill, CA
Ryan was the best. Was very knowledgeable and explained how the take care of the door . Very pleased with the quick service appt.
- Patrick Dailey
Sacramento, CA
Arrived on time, reviewed the need for repair and presented options. Completed the work then and there! in a timely way. Noticeable reduction in garage door noise when moving. They effectively gave us a new door! Shout out to the technician Andrey. Friendly, communicative and clearly knows his stuff. We would come back to Precision for sure.
- Ian Johnston
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507209-225-9286
209-225-9286(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112209-225-9323
209-225-9323Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
License
Contractor License#993539
When you call the professionals, you expect them to do a professional job. Not the case here STAY AWAY!!! CON ARTISTS!! Boris just left after giving me a quote for $2000. He did a fast inspection and said I needed new springs, rollers, bearing, torsion rod (the works). I followed him while he was investigating and I noticed (it’s pictured on my Yelp reviews) that one of the bolts that mounts the motor to the ceiling was completely loose. Notice the shiny metal it must have backed off after years of vibration. I didn’t mention this because I didn’t want to be charged to tighten a bolt. After he left, I tightened 1 bolt and my garage door works perfectly fine. Exactly how it should. The excessive wobble from the loose motor mount that forces it to stop anymore was now gone. The fact that a company like this won’t even do a full inspection and will send these quotes out to senior citizens, single parents and people who may not know any better is criminal. I’m happy I have a somewhat mechanical background and know how to do something as simple as turn a wrench. STAY FAR AWAY FROM THIS COMPANY. DISHONEST AND ZERO PRIDE IN THEIR CRAFT!
- Matt Colburn