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Precision Garage Door of Sacramento Valleyhas received 273 reviews, averaging 4.80 Stars:
Roseville, CA
Product:
Sacramento, CA
We had contacted another repair company who failed to follow-up or even show up. Precision Garage Door Sacramento Valley was responsive and on time. Nicholas Schwinger provided excellent customer service; was very friendly and knowledgeable; found additional defects in our system and addressed them accordingly. Even adjusted our garage door opener and provided suggestions on how to extend the life of the garage door on our own.
- E. Simms
Elk Grove, CA
On January 20, 2024, I called Precision and made an appointment for estimate regarding garage door repair. This was on Sunday and Precision sent Andrey Brodskiy over to help me. He was very courteous and professional and gave me an honest estimate of my options for repair or replacement of parts, etc. Would highly recommend this company for all in my community. Thank you, Sandra Zellhart, Glenbrooke Del Webb community
- Sandra Zellhart
Sacramento, CA
Brandon Taylor was assigned to our maintenance request and even called ahead to request permission to arrive a bit early; to which we readily agreed. After examining our 20 y.o. opener (which was not up to code, btw), we both agreed a new opener was probably in order. He explained the alternative opener choices, including pros & cons of each and the pricing options (including a veteran's discount). Installing the new opener, Brandon worked quickly and efficiently. He was, at all times, professional, knowledgeable, and courteous. We live in a senior community with over 900 homes. If someone asks me if I know a good garage door repair company, Precision will be my First and Only recommendation.
- B Gross
Product:
Technician: Brandon Taylor
Meadow Vista, CA
Awesome Tech.... Awesome service Thanks guys .. You are the best..!!!!!!
- Stan Burton
Citrus Heights, CA
It was an amazing Experience! Met all our expectations and solved our garage door problem. Was easy from scheduling and the amazing technician "Brandon" promptly arriving and explaining and repairing our garage door problem. Thank you so much! Nick & Andrea Mosley
- Andrea Mosley
Sacramento, CA
I only need garage door repair occasionally. Precision Garage did a really good job on replacing an old door opener and their technician Ahmed Elmenawy was on time, courteous and efficient.
- John Hart
Citrus Heights, CA
Nathaniel was very professional and explained that we that our noisy issue was not the garage door opener, but the 27yr old parts and the wrong size spring (prior quick fix) that was the cause. we now have quiet garage door and saved money too.
- Wes Hupe
Product:
Granite Bay, CA
Ahmed is a terrific employee! He gave me a thorough estimate of the problem, worked quickly and efficiently, and left me with a rebuilt garage door that is well-balanced and works great. I learned a lot by watching him!
- Jim Mckelligon
Rocklin, CA
Thanks for sending out Mr. Elmenawy. Ahmed clearly explained my options and showed me some things to look out for in the future. Will definitely recommend Precision thanks to our experience with Ahmend. Thanks again, Randal Corey/Rocklin
- Randal Corey
Sacramento, CA
Saw your ad running on Satelite television and I was impressed. Was more impressed with Brandon who did a lot of educating while he was competently repairing the garage door.
- Michael Taylor
Loomis, CA
Of course, it was an emergency, with both cars trapped when the spring broke (again). Precision was able to schedule a visit in a few hours and Ahmed was on site as planned. He did a complete check of the door, provided detailed explanation of the situation and offered tiered options. He had all the parts on hand, and was able to get us back on line. Excellent --- professional --- informative.
- Andrew Hayes
Elk Grove, CA
Very happy with my Precision Garage Door service. It turned out to be an electrical problem but your technician Nick (I think that was his name) diagnosed the problem and came up with a solution quickly so I am no longer trapped in my house. Thank you so much!!
- Lori Tsukiji
Sacramento, CA
Ahmed Elmenawy replaced my broken spring today in no time at all. He was professional, friendly, and very knowledgeable. I appreciated same day service and a fair price. I will call Precision and ask for Ahmed whenever my garage is in need for repair. Thanks Ahmed!
- Loretta Alkhatib
Elk Grove, CA
My second experience using Precision Garage Door Service. Both times their employees have been courteous and professional. Today, Andrey repaired our garage door that came off track. He was knowledgeable in his trade, thorough, and quoted different levels of repairs he could do to get it back functioning. I would recommend this company to friends and family and will continue to do business with them.
- Linda Matthew
Sacramento, CA
I was very pleased with the quick service and friendly employees from my initial phone call to make the appointment and the repair work done by Andrey Brodskiy. You will be hearing from two of my neighbors. I recommend Andrey!!
- Iva Bates
Isleton, CA
Your technician could not have been more professional or courtesy. He was and is a credit to your company.
- Joe Kessner
Sacramento, CA
Quick response to my request for service. The problem was diagnose and repaired quickly.
- Richard Terrell
Rancho Cordova, CA
Precision came out the same day and fixed my garage door… The technician, Andre was very knowledgeable and gave me several options… I’ve used Precision before and they will continue to be my 1st choice for garage door maintenance…
- Tim Quinn
Sacramento, CA
My garage door cable broke the day before Thanksgiving. I was able to get a same day appointment. Ahmed was courteous and professional as he explained the problem and gave me several options for repairs. I’m very happy with the service and will recommend to others.
- J Jorge
Meadow Vista, CA
Excellent service. Technician Andre was pleasant, knowledgeable and efficient. Replaced garage door opener. Expensive.
- Jerry May
Sacramento, CA
I had a wonderful experience beginning with the representative answering the phone, listening and understanding my request and explaining the process for either repairing the garage door and/or replacing the door. Travis was the representative who assisted in repairing my garage door. He was extremely thorough, answered all of my questions, gave me scenarios for a Plan A or Plan B or C. He was very patient and took time to walk me through the process for the repairs. He was wonderful!!!! Give this man a promotion! The garage door repairs look and are working fantastically! I am very happy. Thank you, Precision Door, for your excellent service! Happy holidays, Pam
- Pam Reichardt
El Dorado Hills, CA
Great customer service all around! Called late on Saturday afternoon and had service appointment for next day! Service tech Ahmad performed complete check of system and explained all aspects of repair with three options for this call. Repair and installation of new springs. Highly recommend this company.
- Steve Kansier
Folsom, CA
When you call the professionals, you expect them to do a professional job. Not the case here STAY AWAY!!! CON ARTISTS!! Boris just left after giving me a quote for $2000. He did a fast inspection and said I needed new springs, rollers, bearing, torsion rod (the works). I followed him while he was investigating and I noticed (it’s pictured on my Yelp reviews) that one of the bolts that mounts the motor to the ceiling was completely loose. Notice the shiny metal it must have backed off after years of vibration. I didn’t mention this because I didn’t want to be charged to tighten a bolt. After he left, I tightened 1 bolt and my garage door works perfectly fine. Exactly how it should. The excessive wobble from the loose motor mount that forces it to stop anymore was now gone. The fact that a company like this won’t even do a full inspection and will send these quotes out to senior citizens, single parents and people who may not know any better is criminal. I’m happy I have a somewhat mechanical background and know how to do something as simple as turn a wrench. STAY FAR AWAY FROM THIS COMPANY. DISHONEST AND ZERO PRIDE IN THEIR CRAFT!
- Matt Colburn
Sacramento, CA
Andrey was amazing. All the ingredients for a repeat customer and referrals to your company. I called and spoke with a friendly person and had Andrey here in less than 1 hour! He was punctual, polite, friendly, knowledgeable and helpful. A+! Thank you, Andrey! And Thanks, Precision - Andrey is the best.
- Todd Smith
Elk Grove, CA
Our service tech Andre arrived early and finished the dual spring/cable/pulley installation in less time estimated. He even took the time to add an extra screw to a roller bracket and show me how to change out the door rollers myself. Consummate professional from start to finish...Highly recommended!
- Gary Hughes
Roseville, CA
When I booked an appointment to have our garage door looked at, I was told the service call would be $35, as it was half off their ordinary $70 charge. At the inspection, the man gave me a quote of $2300 something to fix the door. I told him I'd think about it and talk it over with my wife. He then charged me $70. I asked about the 1/2 off special, and he said that only applies if we have them do the repairs. I called the office to ask why I wasn't told this stipulation, and got nothing much of an explanation. I called another company, and they gave me a price of $625 to fix the door, and didn't charge anything as an "inspection fee." I'd advise anyone to get multiple quotes, to compare companies.
- Freddy Cespedes
Hi Mr. Melear, We apologize for your terrible experience. How our Service Fee work should have been clear to you from the time you spoke with someone in our call center to the technician. That is not ok, and we apologize. We like to have happy customers, as a courtesy we will rebate back the $69.95 to your Visa # ending with 6970. Just to clarify...for us to just come out it's $69.95 every time. If you decided on our service, we discount by 50% to $34.95 + whatever the cost for parts & labor will be. If the customer chooses to not move forward with our quotes, then we charge the full $69.95. We are happy you were able to get your door repaired at a cost you felt comfortable with. We are not the most expensive company out there, and we are not the cheapest (we do not want to be), but we do try and be very professional. Your decision to do research after we provided a quote is ideal for all customers, that way they feel best moving forward with their decision. We do not put pressure on our customers. Hope that clarifies a bit. You will be seeing the $69.95 rebate in about 7-10 days on your card. Thank you for allowing us this courtesy. Freddy Cespedes General Manager
Freddy, Thanks for your response and for your actions to correct this. I called before posting a review, with hopes it would be taken care of wells without having to post.
Lincoln, CA
I had Boris that called me early morning at about 7.15 saying that he will be at my residence at 8am. The timing was great but his service was not was I expected. He did his fast inspection and told me that he didn't know what to do with the repair and try and gave me a quote for the whole system. His reason/ diagnosis was that my garage door is too heavy and his new motor cannot lift my garage door. Now I have to check with other companies. Not a good experience.
- John Fouania
Sacramento, CA
Technician: Ahmed Elmenawy, was very courteous and professional. He kept me informed and he finished the repairs on time. I am very pleased with the work done and will be sure to recommend Precision Door to my friends and family.
- Toby Estrella
El Dorado Hills, CA
I was desperate to get my car out of the garage after the coil broke and bent the frame that carried the chain drive. Ahmed came to my rescue and performed an outstanding job correcting my problem. He identified and explained everything that was needed and why. Although a costly fix, what could I expect from a forty year old motor and frame? I was very pleased and satisfied with the outcome.
- Susan Mciver
Product:
Technician: Ahmed Elmenawy
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507209-225-9286
209-225-9286(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112209-225-9323
209-225-9323Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
License
Contractor License#993539
Nathaniel did a great overall job for us! He was very informative about what was occurring with our garage door issue and also explained what we can do in the future to lengthen the life of our garage door parts. Very nice customer service. Thank you.
- Tj Lindstrom