Garage Door Repair in Sacramento Valley - Page 18

Marina Rex

I have no idea how they're reviews are so high. The service person who came out was very polite, but I was quoted one price and then ultimately charged more than twice as much (the service person kept coming back to tell me about new things that needed fixing that he could have clearly seen when first assessing my system to give me an estimate; these were not new discoveries).

Howard Louie

Paulino was friendly and fixed the noisy garage system. He let me know what were needed to rebalance the system.

Gary GI

Carlos L. showed up and had what I thought was going to be a difficult repair completed in about 60 minutes! I was resigned to having to wait for parts and trying to arrange to get my car out but he was able to assess, repair and complete the work on site with everything he needed in his service truck! Great work Carlos and THANK YOU!! I opted to do two new springs and cables and was presented with four quotes with each explained to me. Door works as good as new!

Kenneth Duran

Had my garage door rollers and main spring replaced yesterday by service tech Jesus. I can't say enough about this young man and his work ethics. He was a Professional in every way sense of the word. He arrived when he said he would for starters. He explained what needed to be done after his inspection and performed all the work needed. He was very courteous and had great customer rapport. I will definitely recommend this company and Jesus. This young man is definitely an asset to your company. I knew the situation was in good hands from the start . Thank You Precision and and Thank You Jesus for a job well done.

Ray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for providing us a quick appointment service when we needed it! Patrick arrived on time and had helped us to fix our garage door issues. Patrick was courteous, professional and had answered our questions; provided us quotes and showed us the differences for price and products for us make an informed decision. We are so glad our garage door is fixed within the same appointment and sounds/looks nicer now! Thank you Patrick and Precision Garage Door in Sacramento!

Don White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was our tech. Very knowledgeable in his trade and quite confident on his recommendations for our repair. Noticable difference in its operation. I will be happy to recommend.

Pam Keegan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door helped me with a broken spring. I was very satisfied with the service. Today, I decided it was time to replace the opener. I’m sure the old one notified my entire neighborhood that I was coming or going. I now have an extremely quiet opener with so many new features. I was extremely pleased to get same day service and the technician, Brandon, was courteous, knowledgeable and extremely efficient. I would recommend this company to anyone.

Kim Korich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door (PGD) did a fantastic job! I was just ready to leave for the weekend, car packed, keys in hand…then the garage door wouldn’t open. Yikes! Broken spring! Because I’d seen many of PGD’s TV ads, I went to their website and made the earliest appointment online-very easy to do. I called the PGD office to see if I couldn’t get a technician earlier and Travis, the technician, arrived about an hour earlier than scheduled! He proceeded to make the needed repairs and I was on my way in two hours. Door is way better than it was and very happy with the whole experience.

Stephanie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Antonio was very friendly, smart and informed. We were very happy with the end product and would highly recommend this company.

Ralph Torres

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Patrick Leahy let us know he was on the way and was accurate with his ETA. He was thorough and very good at communicating and explaining all the relevant things I needed to know about what he was doing and the service he was providing. This was just a preventative maintenance tune-up service. We are very pleased with Precision Garage Door!

Christopher Cruz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was courteous, knowledgeable, and didn't try to upsell. Very professional and proficient installer. Thank you

Keri Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I thought the repair was going to be expensive and take some time to fix, but it turned out to be quite simple and easy and nothing needed to be replaced. I was pleased with the repair technician's fast service, he was very professional and courteous.

Ken Philp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So disappointing! When the belt broke on my 2004 Chamberlain/LiftMaster garage door opener I called Precision Garage Door Company after seeing their ads on TV. I was pleased that they were able to get a technician out the same day, and after explaining what had happened to my garage door, I was assured that the technician would have all the parts needed for the repair on his truck. The technician arrived and immediately began telling me that he was going to get me a quote on a new opener (motor/drive unit and track). I told him that the motor had been operating just fine and I merely wanted him to replace the belt. That’s where things got fishy and “scammish.” The technician told me that the company is not allowed to repair our opener because of a law passed in 2019. He proceeded to tell me that since our opener did not have a battery backup that they are forbidden by law to do repairs and can only replace the entire unit. I let him know that when I called in to make an appointment, that I clearly stated that my belt had broken and was assured that whoever arrived would be able to repair or replace the belt. He said he'd call his supervisor and see what he could do. A few minutes later, he came back, re-stated the 2019 law forbidding him from repairing our opener and that they didn’t even carry those belts on their trucks. While he was on the phone, I looked up the law he was quoting. In fact there was a law passed in 2019 (SB969). This law clearly states that “All new or replacement garage door openers installed after July 1, 2019 must include a battery backup.” There is no requirement stating that one must have a remote control in place to replace a belt, install a belt, or repair an opener. I read this to the technician and he re-stated that they didn’t even carry those belts on their trucks and stated that he would not be able to help and left. I ordered a belt from Amazon for $52 and replaced it in minutes. It’s obvious to me that Precision’s business model includes hoping to scare homeowners and upsell them into buying unneeded garage door openers! I’m thinking their jingle, “Precision Door Service a name you can trust” should be revised! Shame on you Precision!

Margaret Benedetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The gentleman that did the repair work was very helpful. He explained what was wrong and how to fix it. When he finished everything worked as it should. He was professional and helpful.

Edward Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the individual was friendly and very experienced in identifying the problem.

Steve Mueller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was excellent. He was prompt, professional, and most importantly, I felt that I could trust him to take care of our Garage door needs.

Nina Bates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was most helpful and very patient with my questions and my inability to use the app. He made suggestions that I will put in progress. Great guy, great help.

Steve Serafin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon, the technician, is, by his own admission, "too pretty to be on one of your tv ads", but my goodness is he good at what he does. First, he arrived promptly - and sent a text alerting me to his arrival time. He arrived on time and thoroughly explained what happened to my 26 year old opener and what my options were. He then quickly and efficiently executed the work and cleaned up very nicely. 5 stars.

Leon Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a music performance- the garage door spring & cables gave way as I was leaving. Mind you this was my birthday weekend too. Ugh garage door repairs - I called Precision. I had to leave, 45 minute drive. My wife stayed behind. Manny from Precision showed up minutes after I left. We talked over the phone what the repairs would be. Long story short he did a great job, as I was about to perform my wife walks up to me. She was able to come to the performance because Manny did such a great job in good time. I left the house with a mangled garage door and came back to a smooth humming garage door like brand new! And the beat goes on……

James Carson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Manuel Ruiz did a good job replacing the spring to our garage door as well as assessing the state of other miscellaneous parts. He was able to complete the task on the same visit and day we requested service.

Rod Felber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with my new belt drive garage door opener installation. The service technician Patrick was very professional, polite and informative. I was impressed with the amount of knowledge he had when inspecting the old garage door opener and pointing out the different short comings and the reasons for its poor performance. I felt fortunate to have had Patrick install my new belt drive garage door.

Donna Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for getting to us so quickly and doing a great job. Andrey was our technician and had the springs and rollers both replaced in under an hour. Very happy with the work.

Javier Hernandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was exemplary and fast! Highly recommend for any garage door needs!

Scott Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review for Andrey Brodskiy – Precision Garage Door Service The springs on my 40-year-old garage door broke not allowing the door to open. Andrey Brodskiy arrived 2 1/2 hours after my call to Precision. He examined the problem, discussed the options, offered advice on the best solution for the repair. He took the time to explain all the details of what needed to be repaired, which I really appreciated. Andrey went right to work did an outstanding job repairing all the garage door issues in under an hour. He was professional, knowledgeable, and extremely friendly throughout the entire process. I highly recommend him and Precision for anyone looking for reliable and high-quality garage door service.

Rob Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I like to preface my reviews by providing readers a little about who I am. Im an ex professional baseball player, and career professional, the result of hard work and an unwavering commitment to each & every team and agency I’ve worked for, and have very high expectations of people and service providers, and feel that recognizing hard work & professionalism when it so warrants is important. It was immediately apparent that Precision sent out there 1st stringer with Patrick, as he was professional, approachable, genial and unassuming, extremely knowledgeable, answering any and all questions I had as to the process. He was meticulous in his approach in assessing my garage door, with no corners cut. At the end he provided me with a comprehensive & thorough diagnosis, with two treatment approaches; the 1st, “What will it take to fix and get the door up and running, which equaled a reasonable fee, and a 2nd approach, which entailed the most thorough (20 + Year Garage Door), which we chose. I cannot begin to say enough about Patrick and his steadfast commitment to fixing my garage door the “Correct” way, as if it was his own personal garage door he was working on. Patrick and the front line Ambassadors of any Company are often the unsung hero’s, whose job it is to leave a first and lasting impression for their clients by their behavior & quality of their work while my wife & I reap the Fruits of his hard work & labor, a finished product that exceeded our expectations. All I can say, from start to finish, Precision receives the Highest Marks, If I could give 11 Stars I would. Precision has a Diamond in the Rough when it comes to Patrick! Ive learned sadly that hard work and being ethical is sadly a rare commodity these days, well, not with Patrick, a super human… We are grateful he was our technician. Sincerely, Rob & Jennifer.

Angela Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was professional and explained everything that is needed. I appreciate the fast response to coming out and giving me a quote.

Jim Spriggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nicholas provided excellent service. He explained the issues we had with the garage door opener. He gave us three repair options. We chose one, and he did the repair. When he was finished, he explained the new system to us. We are very pleased with Precision.

Lynn Hanson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Maddie was amazing. He was better than an A+.

Marty Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Manuel greeted me with a smile and a handshake. He listened to my problem and evaluate it. Manuel gave me a reasonable estimate and went to work. He was quick and efficient improve my garage door 100%. I would highly recommend precision door.

Gayle Betzing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day appointment in Folsom, CA. Technician Nick was super efficient, professional and kind. The job was done shortly after my call and I am so pleased with the response time, estimate and quality of repair which was expeditiously performed. Couldn't be happier. I was given 3 options for the work and opted for the 3rd option because my garage door is very old and I have been lucky it lasted as long as it has without needing more repairs. They also take credit cards which I considered a plus.