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Ahmed Elmenawy
Average: 4.00 stars
Ahmed Elmenawy's Bio:
Hi, my name is Ahmed, originally from Egypt. I am a proud father of four children. One of my passion is to adapt to new challenges and acquire new skills. I thrive on pushing boundaries and taking calculated risks. During my free time I like to spend it with my family, watch soccer or go fishing. I am more than willing to provide top-notch repair services to all valued customers and ensuring their satisfaction.
Roseville, CA
Hi Mr. Melear, We apologize for your terrible experience. How our Service Fee work should have been clear to you from the time you spoke with someone in our call center to the technician. That is not ok, and we apologize. We like to have happy customers, as a courtesy we will rebate back the $69.95 to your Visa # ending with 6970. Just to clarify...for us to just come out it's $69.95 every time. If you decided on our service, we discount by 50% to $34.95 + whatever the cost for parts & labor will be. If the customer chooses to not move forward with our quotes, then we charge the full $69.95. We are happy you were able to get your door repaired at a cost you felt comfortable with. We are not the most expensive company out there, and we are not the cheapest (we do not want to be), but we do try and be very professional. Your decision to do research after we provided a quote is ideal for all customers, that way they feel best moving forward with their decision. We do not put pressure on our customers. Hope that clarifies a bit. You will be seeing the $69.95 rebate in about 7-10 days on your card. Thank you for allowing us this courtesy. Freddy Cespedes General Manager
Freddy, Thanks for your response and for your actions to correct this. I called before posting a review, with hopes it would be taken care of wells without having to post.
Sacramento, CA
Technician: Ahmed Elmenawy, was very courteous and professional. He kept me informed and he finished the repairs on time. I am very pleased with the work done and will be sure to recommend Precision Door to my friends and family.
- Toby Estrella
El Dorado Hills, CA
I was desperate to get my car out of the garage after the coil broke and bent the frame that carried the chain drive. Ahmed came to my rescue and performed an outstanding job correcting my problem. He identified and explained everything that was needed and why. Although a costly fix, what could I expect from a forty year old motor and frame? I was very pleased and satisfied with the outcome.
- Susan Mciver
Product:
Technician: Ahmed Elmenawy
Folsom, CA
Excellent experience. Ahmed Elmenawy, the technician called ahead to say he would arrive in half an hour. He was extremely helpful in explaining the situation with my old garage door system. After the new system install, he explained how to use the new one and helped carry old parts out to the trash for me. Thank you, Ahmed, for a job well done! - Deborah Monez
- Deborah Monez
Rocklin, CA
Ahmed Elmenawy repaired my broken garage door. He was courteous, respectful, and professional. He arrived on time and started repairs right away.
- Terry Bonnin
Sacramento, CA
Ahmed was wonderful! Prompt with his arrival. Very professional and had patience with me when explaining the process and services I needed.
- Michelle Johnson
Product:
Technician: Ahmed Elmenawy
Folsom, CA
Important note is the pricing for parts. The technician was going to re-install a cable that jumped loose. I wanted to purchase 2 new cables. The price was over $500. The cost to re-install the exiting cable was $140. The amount of work he performed to install the cable was no more than if they were 2 new cables. I would have paid the additional $60 for two new cables ( 5X home depot price). I would also included two spools for at least 4X home depot price. The final cost would have been $250. Instead you sold no parts, and that lost my recommendation and 5 stars.
- Kevin Furry
(916) 250-0940
(916) 250-0940(916) 252-6507
(916) 252-6507209-225-9286
209-225-9286(530) 208-0512
(530) 208-0512(530) 213-0274
(530) 213-0274(916) 256-4659
(916) 256-4659(530) 230-3899
(530) 230-3899(530) 237-1112
(530) 237-1112209-225-9323
209-225-9323Office: (916) 864-9100
8175 Alpine Avenue
Suite C
Sacramento, CA 95826
License
Contractor License#993539
When I booked an appointment to have our garage door looked at, I was told the service call would be $35, as it was half off their ordinary $70 charge. At the inspection, the man gave me a quote of $2300 something to fix the door. I told him I'd think about it and talk it over with my wife. He then charged me $70. I asked about the 1/2 off special, and he said that only applies if we have them do the repairs. I called the office to ask why I wasn't told this stipulation, and got nothing much of an explanation. I called another company, and they gave me a price of $625 to fix the door, and didn't charge anything as an "inspection fee." I'd advise anyone to get multiple quotes, to compare companies.
- Freddy Cespedes