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Precision Garage Door of Sacramento Valley
about Precision Garage Door
has received 5 reviews, averaging 3.00 Stars:
Elk Grove, CA
On January 20, 2024, I called Precision and made an appointment for estimate regarding garage door repair. This was on Sunday and Precision sent Andrey Brodskiy over to help me. He was very courteous and professional and gave me an honest estimate of my options for repair or replacement of parts, etc. Would highly recommend this company for all in my community. Thank you, Sandra Zellhart, Glenbrooke Del Webb community
- Sandra Zellhart
Technician: Andrey Brodskiy
Get job done but way overpriced. My garage door spring was broken and garage door was jammed. My car was inside of garage so I was in a very vulnerable situation. I had no choice but go ahead use them.
- Cindy San
Technician: Andrey Brodskiy
Important note is the pricing for parts. The technician was going to re-install a cable that jumped loose. I wanted to purchase 2 new cables. The price was over $500. The cost to re-install the exiting cable was $140. The amount of work he performed to install the cable was no more than if they were 2 new cables. I would have paid the additional $60 for two new cables ( 5X home depot price). I would also included two spools for at least 4X home depot price. The final cost would have been $250. Instead you sold no parts, and that lost my recommendation and 5 stars.
- Kevin Furry
Technician: Ahmed Elmenawy
The work was done in a satisfactory manner. It was pricey. More than $1000 for a job that took less than an hour. What really disappoints me is that they would not help at all with reprogramming the old remotes and Homelink on my car beyond saying to try standard reprogramming instructions, which I had already tried multiple times. They would only have me buy their extra remotes. YouTube tells me I need an adapter for Homelink for the current model of the garage opener they installed. Precision would not even tell me that. The technician said he would have his manager call me. I’m still waiting for a call from the manager. This is poor service!
Technician: Brandon Taylor
What on the Internet and found your website. I made an appointment for the following day and I was quoted would cost approximately $119 to have the spring replaced and And $45 for the service charge. The technician came and quoted me Over $500 Dollars plus to have replace two bearings, plus the spring I know bearing Do not cost $150 each. Technician was here for a less than an hour
- Terry Gold
Hi Mr. Gold, Thanks for reaching out. I'd love the opportunity to chat and improve on your customer experience. I called you about a week ago to discuss, but if you find any time please feel free to reach out. We appreciate your feedback and hope to hear from you. Regards, Freddy Cespedes General Manager Precision Garage Door 510-785-9195
I received a phone call from the general manager and I was pleasantly surprised that he was concerned about my situation with my garage door and offered me a refund for charges where on my bill. I was so pleasantly surprised that I receive a refund for my garage door repair this shows real class in my opinion. I highly recommend anybody who needs to get their garage door fixed to talk to this company. They really care about what people think of their company.