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has received 16 reviews, averaging 3.00 Stars:
Placerville, CA
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Sacramento, CA
Great customer service. Price a little on the high side. Great technician I had. Chase was awesome. Called when he was 30 minutes out Very personable. Explained very thing he needed to fix my garage door.
- Ernie Perez
Orangevale, CA
Quick service for emergency call. They were able do get garage door on track. I did need a new door but there quote for the same exact door was $1,100 more compared to another company.
- Ursula Judish
pleasant young man
- t9erfan
Nick, our installer, was absolutely amazing — professional, friendly, and efficient. He explained everything clearly and did excellent work. However, I have to be honest: the pricing was extremely high, even with discounts applied. Everyone I have talked to said you paid what?? We were charged over $1,300 for parts and labor on a single-car garage, with individual components like cables, rollers, and drums costing hundreds each. While the service includes a 3-year parts warranty, the prices felt far above market average. Great technician, but expect to pay top dollar.
- Johnathan Masterson
Guys did a decent job. Expensive
- Al Medina
Although I appreciate the promptness and the excellent service provided fixing the garage door, but, as retiree home owner with fixed income, next time the garage door needs to be repaired, I will spend some time looking for a company that providing good service, nevertheless, is less expensive.
- JBenjumea
Cable came off the door and wouldnt close. I needed someone right away. The tech came when they were supposed to. Was knowlegdable and nice. Be prepared to pay more than expected. They charge a flat rate. So just to put the cable back on, lubricate the door and adjust the lock it was $400. I recommend you shop around for a cheaper price. Definitely feel like i overpaid.
- Vanessa Summerville
Good work but severely over priced. I needed my garage repaired in short order so went with them rather than getting more quotes (that was my bad!). Quoted me $1800 for 2 spring replacements and new rollers. Finished the job in 45 minutes. When I questioned the price for 45 minutes of work, he gave me $200 off. Parts are not that much!!! Having done my research after the fact, it should have been half that price! Technician was a nice guy, but their pricing is a major red flag! I won’t be referring or using them again.
- Aaron Duncan
Citrus Heights, CA
I saw the commercials on TV and contacted the company, they came very quickly. I am going to explain why I gave this rating. First, Ahmed Elemenawy was very good at showing what needed to be done, gave me 3 options of service and when completed, the job was well done. The second part was regarding his conversation with me. We were discussing the repair and the conversation turned and was inappropriate, and disrespectful.
- Thelma V
Sacramento, CA
Came early and finished quickly. Did not explain the invoice, here sign and "good bye". Some parts of invoice not very clear, without the person explaining. Very friendly and completed the work quickly.
- Walter Iverson
Elk Grove, CA
On January 20, 2024, I called Precision and made an appointment for estimate regarding garage door repair. This was on Sunday and Precision sent Andrey Brodskiy over to help me. He was very courteous and professional and gave me an honest estimate of my options for repair or replacement of parts, etc. Would highly recommend this company for all in my community. Thank you, Sandra Zellhart, Glenbrooke Del Webb community
- Sandra Zellhart
Carmichael, CA
Get job done but way overpriced. My garage door spring was broken and garage door was jammed. My car was inside of garage so I was in a very vulnerable situation. I had no choice but go ahead use them.
- Cindy San
Folsom, CA
Important note is the pricing for parts. The technician was going to re-install a cable that jumped loose. I wanted to purchase 2 new cables. The price was over $500. The cost to re-install the exiting cable was $140. The amount of work he performed to install the cable was no more than if they were 2 new cables. I would have paid the additional $60 for two new cables ( 5X home depot price). I would also included two spools for at least 4X home depot price. The final cost would have been $250. Instead you sold no parts, and that lost my recommendation and 5 stars.
- Kevin Furry
Sacramento, CA
The work was done in a satisfactory manner. It was pricey. More than $1000 for a job that took less than an hour. What really disappoints me is that they would not help at all with reprogramming the old remotes and Homelink on my car beyond saying to try standard reprogramming instructions, which I had already tried multiple times. They would only have me buy their extra remotes. YouTube tells me I need an adapter for Homelink for the current model of the garage opener they installed. Precision would not even tell me that. The technician said he would have his manager call me. I’m still waiting for a call from the manager. This is poor service!
- Jay
Folsom, CA
What on the Internet and found your website. I made an appointment for the following day and I was quoted would cost approximately $119 to have the spring replaced and And $45 for the service charge. The technician came and quoted me Over $500 Dollars plus to have replace two bearings, plus the spring I know bearing Do not cost $150 each. Technician was here for a less than an hour
- Terry Gold
Hi Mr. Gold, Thanks for reaching out. I'd love the opportunity to chat and improve on your customer experience. I called you about a week ago to discuss, but if you find any time please feel free to reach out. We appreciate your feedback and hope to hear from you. Regards, Freddy Cespedes General Manager Precision Garage Door 510-785-9195
I received a phone call from the general manager and I was pleasantly surprised that he was concerned about my situation with my garage door and offered me a refund for charges where on my bill. I was so pleasantly surprised that I receive a refund for my garage door repair this shows real class in my opinion. I highly recommend anybody who needs to get their garage door fixed to talk to this company. They really care about what people think of their company.
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Contractor License#979078
If you are looking for service in the Stockton Area, please visit:
precisiondoorstockton.com
The below was posted 7/8/26 and I deleted out of courtesy and not at business request. We are at a loss here. We initially booked a service for an old door, and the service rep came out and fixed the issue. 10/10 However, we asked to be quoted an insulated replacement door and equipment as the door is probably older than I am (gaps at the top and bottom, sits wonky, corroded). Get quote and approved the work. Then... nothing. no calls, no emails... nothing. I saw on the approved quote that it could take several weeks, but it also required a deposit. After six weeks of no follow up I reached out on their live chat for help. I was told I would receive a call and apologized for the wait. Cool beans, put off by this but sure, stuff happens. 6/10 Three weeks later (or thereabouts, honestly, I quit keeping track). Still no contact. I'd like to think I'm fairly easygoing but apparently Precision is not interested in money. Or maybe living out in Pleasant Valley is not worth their time and effort? Unsure as I've been left on read. .02/10 The whole thing is odd because they came highly recommended. I guess I'll take the hint and shop elsewhere for the time being... For the company's reference, Estimate 339408338 Job 338608484 I'd love to know what we did wrong, but we don't expect anything at this point. Initial review one out of five stars. Update 7/9/26- Apparently the google review above did the trick. The rep contacted us and apologized for the delays and set up an installation date of 7/15/26. I took down my review pending installation. 5/10 Update 7/15/26 Date of installation They had some trouble locating the property despite having been there before. I had to coordinate between two separate texting lines. Better to confirm than to show up at the wrong place I suppose. Arrival time 9:57am, we provided gate code access but still needed to call to get access. Arrived just before appointment window 10am-12pm, …enthusiastic rate of speed up our driveway. We were given an estimate of 2-3 hours for installation. Installation completed in estimated timeframe. Installer was very nice and hauled away all old door pieces, motor and railings. Door works as expected and looks much better than before. Installation 9/10 I took the weekend to decide how I wanted to rate my experience and I believe, in totality, the below is accurate for my experience. Yours, may and probably will, vary. Totality of experience Customer service- 6/10 Quality of product- 10/10 The process- 5/10 Value- 7/10 Communication- 3/10 Composite rating- 6.2/10
- Tony Doyle