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Average: 1.00 stars
Boris Crigan's Bio:
Hi, my name is Boris. I like when I am challenged, as this is how I become a better version of me. I am a people person, and take great pleasure in serving our customers, therefore their concern and satisfaction become my priority. As for my hobbies, my skilled hands and a passion for art got me into marquetry, which I had the honor to present at Sausalito and La Jolla Art Festivals.
When you call the professionals, you expect them to do a professional job. Not the case here STAY AWAY!!! CON ARTISTS!! Boris just left after giving me a quote for $2000. He did a fast inspection and said I needed new springs, rollers, bearing, torsion rod (the works). I followed him while he was investigating and I noticed (it’s pictured on my Yelp reviews) that one of the bolts that mounts the motor to the ceiling was completely loose. Notice the shiny metal it must have backed off after years of vibration. I didn’t mention this because I didn’t want to be charged to tighten a bolt. After he left, I tightened 1 bolt and my garage door works perfectly fine. Exactly how it should. The excessive wobble from the loose motor mount that forces it to stop anymore was now gone. The fact that a company like this won’t even do a full inspection and will send these quotes out to senior citizens, single parents and people who may not know any better is criminal. I’m happy I have a somewhat mechanical background and know how to do something as simple as turn a wrench. STAY FAR AWAY FROM THIS COMPANY. DISHONEST AND ZERO PRIDE IN THEIR CRAFT!
- Matt Colburn
I had Boris that called me early morning at about 7.15 saying that he will be at my residence at 8am. The timing was great but his service was not was I expected. He did his fast inspection and told me that he didn't know what to do with the repair and try and gave me a quote for the whole system. His reason/ diagnosis was that my garage door is too heavy and his new motor cannot lift my garage door. Now I have to check with other companies. Not a good experience.
- John Fouania